Laboratory Process Technician

TriHealth•Cincinnati, OH
•Onsite

About The Position

Join TriHealth and make an impact as a key part of our Laboratory team. You’ll support patients and customers through quality specimen collection, processing, and laboratory coordination while working in a collaborative, purpose-driven environment that values your growth and contributions.

Requirements

  • High School Diploma or GED
  • Formal Phlebotomy training preferred.
  • Certified Phlebotomy Technician Preferred
  • Knowledge of laboratory terminology preferred
  • Specimen handling preferred
  • Data entry preferred
  • Windows software preferred
  • HIS and LIS preferred

Nice To Haves

  • 1 - 2 years’ experience in hospital lab setting

Responsibilities

  • Properly label, aliquot, package, and track specimens through the entire TriHealth Laboratory system.
  • Dispatch specimens to the appropriate referral laboratory.
  • Serve as a key point of contact for customers of TriHealth by managing inbound and outbound communications.
  • Provide support for diagnostic laboratory services.
  • Collect information necessary for service and billing.
  • Resolve customer inquiries/issues.
  • Complete paperwork in compliance with OIG guidelines, including accurate interpretation and transcription of physician orders and LIS/HIS order entry.
  • Procure quality specimens from adult, geriatric, pediatric, and infant patients for diagnostic testing according to CLIA, Joint Commission, and CAP guidelines.
  • Prioritize, organize, and handle a quantity of work.
  • Ensure accuracy, quality, and completeness of work.
  • Handle complex assignments received, delegated, and completed.
  • Utilize judgment skills and problem-solving skills.
  • Demonstrate overall procedure knowledge and quality assurance knowledge, including documentation as needed.

Benefits

  • medical
  • dental
  • vision
  • paid time off
  • retirement plans
  • tuition reimbursement
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