Laboratory Process Technician

TriHealth•Cincinnati, OH

11h•Onsite

About The Position

Join TriHealth and make an impact as a key part of our Laboratory team. You’ll support patients and customers through quality specimen collection, processing, and laboratory coordination while working in a collaborative, purpose-driven environment that values your growth and contributions. This position serves as the laboratory liaison for an extensive variety of customers receiving services from TriHealth. This position must demonstrate resourcefulness, collaboration, and a comprehensive knowledge of hospital services. Responsibilities include the proper labeling, aliquoting, packaging, and tracking of specimens through the entire TriHealth Laboratory system and dispatching specimens to the appropriate referral laboratory. This position also serves as a key point of contact for customers of TriHealth by managing inbound and outbound communications, providing support for diagnostic laboratory services, collecting information necessary for service and billing, and resolving customer inquiries/issues. Additional responsibilities include completing paperwork in compliance with OIG guidelines, which include accurate interpretation and transcription of physician orders and LIS/HIS order entry. This position is responsible for procuring quality specimens from adult, geriatric, pediatric, and infant patients for diagnostic testing according to CLIA, Joint Commission, and CAP guidelines. In addition to the direct supervisor, this position receives oversight from the Medical Director.

Requirements

High School Diploma or GED or GED (Required)

Nice To Haves

1 - 2 years’ experience in hospital lab setting
Formal Phlebotomy training preferred
Certified Phlebotomy Technician Preferred
Knowledge of laboratory terminology preferred
Specimen handling preferred
Data entry preferred
Windows software preferred
HIS and LIS preferred

Responsibilities

Ability to Prioritize, Organize, Handle Quantity of Work
Accuracy, Quality, Completeness of Work
Complex Assignments Received, Delegated, Completed
Judgement Skills, Problem Solving Skills
Overall Procedure Knowledge, Quality Assurance Knowledge – including documentation as needed
Proper labeling, aliquoting, packaging, and tracking of specimens through the entire TriHealth Laboratory system
Dispatching specimens to the appropriate referral laboratory
Managing inbound and outbound communications
Providing support for diagnostic laboratory services
Collecting information necessary for service and billing
Resolving customer inquiries/issues
Completing paperwork in compliance with OIG guidelines
Accurate interpretation and transcription of physician orders
LIS/HIS order entry
Procuring quality specimens from adult, geriatric, pediatric, and infant patients for diagnostic testing according to CLIA, Joint Commission, and CAP guidelines