Laboratory Process Technician

TriHealth•Kenwood, OH

9d•Onsite

About The Position

This position serves as the laboratory liaison for an extensive variety of customers receiving services from TriHealth. This position must demonstrate resourcefulness, collaboration, and a comprehensive knowledge of hospital services. Responsibilities include the proper labeling, aliquoting, packaging, and tracking of specimens through the entire TriHealth Laboratory system and dispatching specimens to the appropriate referral laboratory. This position also serves as a key point of contact for customers of TriHealth by managing inbound and outbound communications, providing support for diagnostic laboratory services, collecting information necessary for service and billing, and resolving customer inquiries/issues. Additional responsibilities include completing paperwork in compliance with OIG guidelines, which include accurate interpretation and transcription of physician orders and LIS/HIS order entry. This position is responsible for procuring quality specimens from adult, geriatric, pediatric, and infant patients for diagnostic testing according to CLIA, Joint Commission, and CAP guidelines. In addition to the direct supervisor, this position receives oversight from the Medical Director.

Requirements

High School Diploma or GED or GED (Required)
1 - 2 years experience in hospital lab setting (Preferred)
Formal Phlebotomy training preferred
Knowledge of laboratory terminology preferred
Specimen handling preferred
Data entry preferred
Windows software preferred
HIS and LIS preferred
Certified Phlebotomy Technician Preferred

Responsibilities

Properly label, aliquot, package, and track specimens through the entire TriHealth Laboratory system.
Dispatch specimens to the appropriate referral laboratory.
Manage inbound and outbound communications with customers.
Provide support for diagnostic laboratory services.
Collect information necessary for service and billing.
Resolve customer inquiries/issues.
Complete paperwork in compliance with OIG guidelines.
Accurately interpret and transcribe physician orders.
Perform LIS/HIS order entry.
Procure quality specimens from adult, geriatric, pediatric, and infant patients for diagnostic testing according to CLIA, Joint Commission, and CAP guidelines.