Laboratory Point of Care Coordinator

UNC Health•Hendersonville, NC

1d•Onsite

About The Position

The Laboratory Point of Care Coordinator is directly responsible for the hospital’s Point of Care Testing (POCT) program, ensuring technical quality, accuracy, and timely testing. The coordinator serves as a technical consultant for POCT methodologies and manages quality control for point-of-care testing. The role also provides administrative support to the laboratory and backs up the Laboratory Director when the Director is absent. The coordinator plans and oversees POCT operations, including quality control, equipment maintenance, competency validation, procedure development, staff education, supplies, and regulatory readiness. The position monitors laboratory processes and documentation, contributes to quality and performance improvement, supports audits and compliance activities, and collaborates with laboratory leadership and supervisors. Work is onsite at Pardee Hospital, with a day schedule of 40 hours per week.

Requirements

Bachelor’s degree in biology, chemistry, medical technology, or a related life science.
Five years of clinical experience working in a medical laboratory.
Previous supervisory experience.
Medical laboratory certification issued by the American Society for Clinical Pathology (ASCP) or American Medical Technologists (AMT).
Strong working knowledge of College of American Pathologists (CAP) accreditation and Clinical Laboratory Improvement Amendments (CLIA) certification requirements.
Experience developing and documenting laboratory processes, policies, and procedures.
Excellent verbal and written communication skills.

Nice To Haves

Previous experience overseeing Point of Care testing.

Responsibilities

Plan and organize the POCT workload to achieve efficient operations.
Ensure POCT quality control and equipment maintenance are performed, recorded, interpreted, and reviewed.
Validate the competency of staff performing waived and moderately complex testing outside the clinical laboratory.
Evaluate and implement new procedures, tests, methods, instrumentation, and equipment, including investigating alternatives, preparing proposals, conducting parallel testing, and monitoring progress.
Write, update, communicate, and manage POCT procedures; assist with laboratory policies and procedures as needed.
Train and educate POCT teammates and assist with orientation and education for laboratory staff, new hires, and students.
Operate instruments in assigned areas and interpret, analyze, and resolve problems within the POCT program.
Make management and clinical decisions concerning the POCT program, escalating matters to appropriate authorities when needed.
Oversee the POCT Quality Management Program across pre-analytical, analytical, and post-analytical activities and ensure compliance with applicable laboratory and hospital accreditation standards.
Prepare the POCT program for regulatory inspections and ensure requirements for proper point-of-care testing are followed.
Maintain adequate supplies, update related computer systems, review quality-control and other POCT documentation, and repair or arrange repair of equipment.
Keep the Director informed of issues, concerns, and progress toward goals.
Ensure teammates provide recommended or required services to patients and maintain a safe environment for patients, self, and teammates.
Apply universal precautions and use personal protective equipment and infection-control barriers appropriately.
Complete continuing education and in-service programs, participate in staff meetings and quality/performance improvement activities, and communicate effectively with teammates and supervisors.
Model professional conduct, customer service, responsibility, teamwork, and calm problem-solving.
Monitor laboratory processes for quality and regulatory compliance; collaborate with laboratory medical and operational leaders on improvements to quality of care and service.
Collect, analyze, and audit data for quality assessment and improvement as required by CAP, CLIA, and DNV; create LIS statistical reports for benchmarking and performance improvement.
Identify deficiencies and potential improvement needs and assist with corrective actions.
Stay familiar with CAP, CLIA, and DNV standards and updates; promote compliance readiness through education, updates, and focused efforts.
Represent the laboratory in communications with regulatory assessors and as a subject-matter expert or liaison for hospital initiatives and committees.
Organize and analyze data, recommend improvements, and prepare written protocols.
Identify continuing-education opportunities for laboratory staff.
Assist the Laboratory Director with charge reconciliation and fiscal quality responsibilities.
Lead and assist Laboratory Supervisors with IQCP development and quality-control data management, maintaining IQCP compliance.
Work with section supervisors to complete teammate training and competency documentation and recommend corrective actions to improve quality.
Accept responsibility for laboratory projects or initiatives and perform other duties as assigned.
Direct laboratory operations in the Laboratory Director’s absence.