Laboratory Operations Support Engineer

Eurofins USA PSS Insourcing Solutions•West Point, PA

5d•Onsite

About The Position

Eurofins Scientific is an international life sciences company providing analytical testing services across multiple industries. The Laboratory Operations Support role supports day-to-day operations across Discovery and NDS laboratories at a PSS client site, including equipment lifecycle management, asset tracking, compliance documentation, and operational process improvements. The role works with laboratory personnel and cross-functional support teams to resolve operational challenges, maintain accurate records, and develop reporting and data management solutions that improve laboratory efficiency. The position is full-time, on-site in West Point, Pennsylvania, Monday through Friday, 8 a.m. to 5 p.m., with overtime as needed. Candidates living within commuting distance of West Point are encouraged to apply.

Requirements

Bachelor's degree in Engineering, Information Technology, or a related field and at least 2 years of relevant experience; alternatively, a Master's degree in a related discipline.
Authorization to work in the country indefinitely without sponsorship, subject to applicable law and company policy.

Nice To Haves

Experience in laboratory operations, pharmaceutical research, biotechnology, or a related scientific environment.

Responsibilities

Support day-to-day operations across Discovery and NDS laboratories to ensure efficient workflows and continuity of laboratory activities.
Liaise between laboratory personnel and internal and external support organizations, including facilities, engineering, and IT, to coordinate resources and resolve operational issues.
Coordinate equipment lifecycle activities, including onboarding, asset tracking, preventive maintenance scheduling, and equipment retirement, as applicable.
Maintain accurate equipment and asset management records, ensuring documentation and traceability throughout the equipment lifecycle.
Support internal and external audits by compiling and providing equipment, environmental monitoring, and compliance documentation.
Assist with migration, organization, and maintenance of equipment and operational records in Computerized Maintenance Management Systems (CMMS) and other applicable business systems.
Develop and maintain dashboards, reports, trackers, and data visualization tools using Power BI, SharePoint, Excel, and other business applications.
Coordinate laboratory onboarding activities, including equipment readiness, documentation, and operational support requirements.
Collaborate with vendors, service providers, and internal support teams to coordinate equipment maintenance and other laboratory service activities.
Review and maintain operational documentation in accordance with applicable Standard Operating Procedures (SOPs), departmental requirements, and established laboratory practices.
Identify process improvement opportunities, streamline operational workflows, and participate in cross-functional initiatives to enhance laboratory efficiency.