Laboratory Manager

Good Shepherd Health Care • Hermiston, OR

3h

About The Position

The Clinical Laboratory Manager directs, develops, implements, and controls Clinical Laboratory Services operations. The manager maintains qualified laboratory staff and adequate staffing, provides staff training as needed, maintains quality control and instrument and laboratory operational records, and manages the Laboratory Information System. The role performs phlebotomy and technical duties as needed, provides laboratory results and specimen collection services, and acts as a client service representative to patients and provider offices.

The position supports hospital policies, procedures, mission, vision, and values; participates in performance improvement and required education; and performs other related duties as assigned. It requires supervisory and organizational capabilities, professional communication, sound problem-solving, attention to safety and confidentiality, and the ability to work collaboratively in a healthcare environment.

Requirements

• Bachelor of Science degree in medical clinical sciences.
• Medical laboratory scientist license.
• Previous administrative or supervisory experience in a clinical laboratory or similar institution.
• Working knowledge of evidence-based medical clinical laboratory guidelines.
• Ability to supervise others and plan, organize, and implement activities.
• Excellent interpersonal skills and ability to communicate verbally with the public in a positive and meaningful way.
• Ability to work at a fast pace while remaining in control of the situation.
• Ability to use written communication effectively.
• Ability to meet physical and sensory requirements, including auditory and visual acuity, tactile perception, motor coordination, and continuous walking and standing typically throughout the shift.
• Ability to lift up to 50 pounds independently; frequently push, pull, carry, or reposition objects or patients weighing up to 25 pounds; and occasionally lift or transfer individuals weighing over 100 pounds using appropriate techniques, mechanical aids, or team assistance.
• Ability to occasionally stoop, kneel, crouch, or crawl and to sit for long periods.
• Ability to work in an indoor healthcare setting with frequent exposure to infectious and contagious diseases, hazardous materials, and medical equipment, following safety protocols and using PPE as required.
• Ability to respond to changing circumstances, high-pressure situations, and emergencies in a fast-paced environment with multiple demands and varying noise levels.

Nice To Haves

• Certification in EVS specialty areas.
• Bachelor’s or master’s degree in a related field.

Responsibilities

• Direct, develop, implement, and control Clinical Laboratory Services operations.
• Maintain qualified laboratory staff and ensure adequate staffing.
• Provide training for laboratory staff as needed.
• Maintain quality control, instrument, and laboratory operational records.
• Perform phlebotomy and technical duties as needed, including providing laboratory results and collecting specimens.
• Manage and maintain the Laboratory Information System.
• Act as a client service representative to patients and provider offices.
• Represent GSHCS professionally to patients, providers, visitors, staff, business partners, and customers.
• Participate in performance improvement, maintain quality and efficiency standards, and recommend improvements.
• Attend relevant in-services and meetings and participate in professional growth and self-development.
• Identify work-related problems, determine possible solutions, and implement solutions when appropriate.
• Apply knowledge of relevant legal requirements, laboratory principles, practices, standards, techniques, and organizational procedures.
• Follow departmental safety policies and procedures, including fire and disaster plans, and help maintain a safe environment.
• Protect confidential information and ensure protected health information is handled appropriately.
• Supervise others and plan, organize, and implement activities while maintaining cooperative relationships.
• Establish and meet goals, plans, and timetables; keep the Senior Director of Ancillary, management, colleagues, and stakeholders informed about work status and issues.
• Communicate effectively with the public and use written communication effectively.
• Promote healing through compassionate, people-centered interactions and by maintaining a peaceful, orderly, and clean environment.
• Participate in required DNV program education applicable to the position.
• Perform other related duties as assigned.

Benefits

• Employer-paid medical, dental, and vision benefit premiums for the employee and family.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager