Laboratory Manager

Terracon•Jacksonville, FL

About The Position

The Laboratory Manager coordinates or manages a construction or geotechnical materials laboratory that tests materials such as soils, aggregates, concrete, and asphalt. The role ensures laboratory testing is performed safely, on time, and in accordance with company quality protocols and project requirements. It oversees laboratory staff training and utilization, as well as the maintenance, calibration, cleanliness, and organization of laboratory facilities and equipment. The manager supports laboratory operations and business planning, including scoping and pricing testing services, managing administrative processes, and coordinating staffing and professional development. The position also promotes safety, risk awareness, and continuous quality improvement across projects. Depending on workload and staffing, the manager may perform construction- and geotechnical-related laboratory testing.

Requirements

  • Bachelor’s degree in engineering technology or a related field and 5 years of experience performing laboratory tests on construction and geotechnical materials; alternatively, at least 9 years of related experience in lieu of a degree.
  • Certification by qualified national, regional, or state authorities (ACI, NICET, DOT), or in-house certification, in areas such as concrete, aggregates, soil and rock, or road and paving materials.
  • A valid driver’s license with an acceptable violation history may be required.

Responsibilities

  • Develop supplemental laboratory operating policies and procedures to ensure testing services meet Terracon’s quality protocols and are performed in an orderly and efficient manner.
  • Work with Office Management on proposals and quotations, including service scope, staffing availability, and pricing.
  • Ensure laboratory personnel are trained, supervised, and equipped with tools and equipment needed to work safely.
  • Supervise or monitor laboratory activities to ensure work meets deadlines, client and project requirements, and company policies, procedures, and standards.
  • Ensure laboratory processes and personnel comply with the company Quality program and Construction Materials Quality Management System (QMS).
  • Evaluate laboratory employees’ performance and support their professional development and growth.
  • Oversee efficient use of laboratory facilities and equipment, and request additional resources as needed.
  • Oversee calibration and maintenance of laboratory equipment.
  • Maintain the organization, cleanliness, and appearance of the laboratory and its equipment.
  • Assist the Materials and/or Geotechnical Department Manager and direct short-range business development activities of laboratory personnel to support staffing levels with adequate fees.
  • Supervise laboratory administrative systems and ensure reports, proposals, and client information are properly prepared and reported.
  • Ensure laboratory personnel follow company administrative policies, including requirements for time sheets, expense reports, and purchase orders.
  • Assist the Materials and/or Geotechnical Department Manager with planning, recruiting, selecting, and training personnel.
  • Assist the Materials and/or Geotechnical Department Manager in preparing the annual department business plan.
  • Perform construction- and geotechnical-related laboratory testing when workload and staffing require it.
  • Develop awareness of project-related risks, potential problems, and company risk policies, and help protect the Company.
  • Lead team safety efforts, model a safe work environment, ensure team members follow safety rules and guidelines, and promote pre-task planning.
  • Promote continuous quality monitoring and improvement, monitor quality standards and practices, and engage APRs at project onset.
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