Laboratory Manager

Quest Diagnostics • Lexington, VA

5d • $88,550 - $159,050 • Onsite

About The Position

The Laboratory Manager has overall responsibility for planning, coordinating, evaluating, and supervising all technical and/or operational activities and staff in the laboratory. The manager is responsible for operating the lab efficiently and economically while maintaining the highest quality, safety, and integrity.

The role is based in Lexington, Virginia, with a Monday-to-Friday schedule from 8:00 AM to 5:00 PM. The listed pay range is $88,550–$159,050 per year. Salary offers consider relevant skills, training, experience, education, certifications, market factors, and organizational factors. Successful candidates may be eligible for annual performance bonus compensation.

The position oversees staffing, quality assurance, safety programs, budgets, equipment and facility needs, test performance, databases, standard operating procedures, and operational research and development. It also resolves client issues, supports regulatory compliance and inspections, and maintains laboratory areas and equipment.

Quest Diagnostics offers a range of benefits and programs, which may vary depending on full-time or part-time status. The posting describes medical and supplemental health coverage, dental and vision insurance, well-being and mental health programs, vacation and health/flex time, holidays and a personal day, financial coaching, retirement savings with company match, an employee stock purchase plan, life and disability insurance, flexible spending accounts, incentive plans, a matching gifts program, education assistance, and career advancement opportunities.

Requirements

• At least eight years of laboratory experience, including at least four years of direct supervisory experience in a clinical laboratory.
• Bachelor’s degree in Medical Technology or a related field is preferred.
• Master’s degree is preferred.
• Current California Clinical Laboratory Scientist license is required for California only.
• Comprehensive theoretical and operational job knowledge in the designated specialty.
• Knowledge of organizational and departmental policies and procedures.
• Proven leadership and problem-solving skills.
• Detail-oriented, with the ability to work independently, establish priorities, and handle several tasks simultaneously.
• Interpersonal and communication skills to deal courteously and effectively with employees, coworkers, and clients.
• Ability to handle client information confidentially.
• Proficiency in Microsoft Office (Word, Excel, and Outlook) and Laboratory Information Systems.
• Ability to lift and carry objects weighing 1–10 pounds frequently, 11–25 pounds occasionally, and 36–50 pounds seldom; objects over 50 pounds must not be lifted or carried without assistance.
• Ability to sit or stand for long periods.
• Manual dexterity to use a wide variety of manual and automated pipettes, laboratory instruments, and apparatuses.

Nice To Haves

• Bachelor’s degree in Medical Technology or a related field.
• Master’s degree.
• ASCP Certification.

Responsibilities

• Plan, assign, and direct laboratory work, and serve as a liaison with other areas as needed.
• Mentor and support direct reports, and identify and implement supervisory skills training as needed.
• Define, coordinate, and monitor quality assurance programs; supervise the department Quality Coordinator/Representative; ensure quality control and compliance procedures are followed and QC reports are current; and oversee inspection preparations.
• Oversee laboratory staffing, including interviewing, hiring, training, staff development, performance evaluations, and corrective counseling.
• Identify future staffing, equipment, and facility needs and submit appropriate procurement documentation.
• Review test performance, drive process improvements and project management, and prepare and submit required reports by established deadlines.
• Manage the test database and ensure departmental standard operating procedures and the database accurately reflect current processes.
• Coordinate research and development activities related to operations and participate in subspecialty, corporate, and business unit committees as needed.
• Develop the annual budget and manage department costs and resources within the budget.
• Resolve problems through interaction with clients.
• Define, coordinate, and monitor EHS programs; supervise the Department Safety Coordinator; ensure regulatory standards and safety procedures are followed; and oversee inspection preparations.
• Maintain laboratory areas and equipment in safe, functional, and sanitary condition.
• Adhere to established CLIA, HIPAA, OSHA, and laboratory safety requirements.
• Use personal protective equipment, engineering controls, and/or work practice controls as directed by management.
• Participate in government or regulatory agency inspections.
• Perform other duties as assigned.

Benefits

• Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
• Well-being programs.
• Annual no-cost Blueprint for Wellness health assessment program.
• healthyMINDS mental health program.
• Vacation and Health/Flex Time.
• Six holidays plus one “MyDay” off.
• FinFit financial coaching and services.
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
• Employee stock purchase plan.
• Life and disability insurance, with a buy-up option.
• Flexible Spending Accounts.
• Annual incentive plans.
• Matching gifts program.
• Education assistance through MyQuest for Education.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager