Laboratory Manager

Idexx • Dallas, TX

9d • Onsite

About The Position

IDEXX is hiring a Laboratory Operations Manager to lead the day-to-day operations and business results of its veterinary diagnostic reference laboratory in Dallas, Texas. The role oversees a team of more than 60 people and is responsible for coordinating laboratory operations, business planning, people management, and delivering results. The manager leads supervisory staff across day and night shifts, supports employee development and engagement, and drives collaboration and continuous improvement.

The position has overall responsibility for laboratory revenue and profitability goals, staffing, performance metrics, and work assignments. It also leads laboratory budget development and establishes policies and procedures. The manager develops and implements strategies to improve efficiency, maintain quality, and continuously improve the laboratory’s policies, systems, and procedures. The role is on site and primarily a dayshift position, with oversight of critical third-shift work and schedule flexibility as business needs require.

Requirements

• In-depth experience overseeing or managing a large, fast-paced, high-volume work environment; 5–7+ years stated.
• A proven track record managing a large team, with a focus on employee performance, empowerment, and development.
• Experience as a change agent; preferably with LEAN experience applied in lean manufacturing and implementation.
• Ability to adapt departmental plans and priorities to address resource and operational challenges in a global company.
• Strong organization, prioritization, and work-direction skills.
• Successful project management skills and abilities.
• Strong verbal and written communication skills, including presenting information effectively to senior management and direct reports.
• Proficiency in Excel, Word, and other PC applications, and comfort with high computer use.
• Must be authorized to work for any employer in the United States; visa sponsorship is unavailable.

Nice To Haves

• A bachelor’s degree in a related field, such as business or science, is preferred.
• LEAN experience is preferred.

Responsibilities

• Oversee the day-to-day operations of a veterinary diagnostic reference laboratory with more than 60 employees.
• Manage the laboratory’s overall business goals and results, including revenue and profitability goals.
• Manage staffing and supervisory staff on day and night shifts; assign work, establish performance metrics, monitor activities, and evaluate performance.
• Lead development of the laboratory budget, policies, and procedures.
• Develop and implement strategies to increase efficiency, maintain quality, and ensure continuous improvement of policies, systems, and procedures.
• Lead employees through change and foster collaboration, employee empowerment, development, and continuous improvement.
• Coordinate laboratory operations, business planning, people management, and delivery of results.

Benefits

• Opportunity for an annual cash bonus.
• Health, dental, and vision benefits starting on day one.
• Opportunity for a performance-based annual merit increase.
• 5% matching 401(k).
• On-the-job training and career advancement opportunities.
• Financial support, pet insurance, mental health resources, paid volunteer days off, an employee stock program, and foundation donation matching.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed