Laboratory Equipment Specialist - Scientific Services

Renovo Solutions•Boston, MA

10d•$70,000 - $80,000•Onsite

About The Position

Renovo Solutions is an international healthcare technology management company that provides healthcare technology management services and supports employee development through training, mentorship, and advancement opportunities. The Laboratory Equipment Specialist is a full-time, onsite role at a pharmaceutical facility. The specialist performs and documents pre-run preparation, daily maintenance, and post-run cleanup to keep research and manufacturing instruments in service and ready for use. Work includes preventive maintenance, calibration, and validation of a variety of laboratory equipment, including microscopes, flow cytometers and fluidics, liquid handlers, bioreactors, cell counters, osmometers, pH meters, scales and balances, centrifuges, HPLC/UPLC, and fast protein liquid chromatography or equivalent instruments. The position involves customer communication, service documentation, troubleshooting and escalation, and collaboration with internal colleagues to resolve issues and improve processes. The specialist also advises customers on preventive maintenance and equipment configurations, and trains or mentors Scientific Services Specialist colleagues.

Requirements

Experience operating laboratory equipment.
1–3 years of experience with life science laboratory equipment, such as microscopes, flow cytometers and fluidics, liquid handlers, bioreactors, cell counters, osmometers and pH meters, scales and balances, centrifuges, freezers, LN2 storage units, refrigerators, incubators, humidity chambers, HPLC/UPLC, fast protein liquid chromatography, or equivalent instruments.
Experience reading and following work instructions to operate laboratory equipment.
Laboratory, electronic, mechanical technician, or related experience.
Technical proficiency with MS Office, including MS Word and MS Excel.
High attention to detail.
Self-directed approach and efficient time-management skills.
Basic hands-on mechanical skills.
High school diploma or equivalent.
Ability to speak, hear, see, read, write, type, dial, reach, bend, climb, crawl, crouch, kneel, squat, and twist.
Near vision, far vision, depth perception, and ability to distinguish colors.
Sensory ability to distinguish hot and cold, temperature ranges, surfaces, and odors; fine motor skills and manual dexterity.
Ability to work safely with chemicals and hazardous materials.
Ability to carry or lift up to 50 pounds frequently.

Nice To Haves

Understanding of metrology and calibration.
Bachelor’s degree in Chemistry, Biochemistry, Engineering, or a related field.

Responsibilities

Perform planned maintenance, basic troubleshooting, and verification or qualification services on a variety of multi-vendor laboratory instruments.
Complete scheduled pre-run methods and preparation.
Perform post-run cleanup and system flushes.
Flag, troubleshoot, or escalate errors, predictive maintenance needs, and repairs.
Manage customer relationships by communicating work performed and providing follow-up plans as needed.
Complete service reports, expense reports, and other administrative tasks accurately and on time.
Communicate repair diagnostics and information to the supervisor and other internal personnel to expedite repairs.
Serve as a communication link between customers and the supervisor to help ensure effective service.
Advise customers on preventive maintenance and configurations that may affect product performance.
Train or mentor Scientific Services Specialist colleagues on maintenance of assigned devices.
Collaborate with internal partners to resolve customer issues and improve processes.
Perform other duties as assigned by the manager.
Follow the Injury & Illness Prevention Program and facility safety policies, comply with applicable OSHA guidelines, and complete safety training on time.