Hospital Reference Test Clerk

Labcorp • Phoenix, AZ

3d • Onsite

About The Position

Labcorp is seeking a Laboratory Clerk to join our team in Phoenix, AZ. Work Schedule: Monday-Friday 7:00am-4:00pm. At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

Requirements

• High School Diploma or GED equivalent
• 1 year or more of experience in customer service

Nice To Haves

• Current or prior Labcorp experience
• 1 year or more of experience in the healthcare industry, such as a physician's office, clinic or hospital
• 1 year or more of experience working in a call center environment
• Excellent communication skills; both written and oral
• Strong data entry skills and the ability to multitask
• Familiarity with medical terminology
• Proficient in Microsoft Office

Responsibilities

• Act as a liaison between Labcorp, the customer base and patients
• Schedule and coordinate specimen pickups on a daily basis
• Respond to customer inquiries or specimen related problems in a timely manner
• Problem solve and provide potential resolutions for any specimen related issue
• Utilize multiple databases to process requests and inquiries
• Prioritize requests based on information gathered
• Provide status updates and educate the client when needed
• Performs a variety of administrative/clerical duties (i.e. typing, faxing and emailing)

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED