Laboratory Business Intelligence (BI) Analyst

Sanford Health•Sioux Falls, SD
•Remote

About The Position

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. The Laboratory Business Intelligence (BI) Analyst analyzes and reports statistical, financial, and clinical data to support laboratory operations, leadership, and the reference lab sales team. The analyst develops reports and data requests supporting broader laboratory operations and leadership, alongside granular analysis of orders and revenue from reference laboratory clients. Key duties include designing executive dashboards that break down information to market-level insights, and analyzing comprehensive quality metrics, turnaround times, operational indicators, and enterprise pathology reporting. Additional responsibilities involve completing special projects, integrating and maintaining database structures, automating manual tasks to build user-friendly reporting tools, presenting findings clearly to management and sales teams, maintaining data confidentiality, and approaching challenges with patience, tact, and enthusiasm.

Requirements

  • Bachelor's degree in Medical Laboratory Science, Clinical Laboratory Science, or a related healthcare/STEM field
  • 1 to 2 years of clinical laboratory experience required
  • Strong analytical skills
  • Strong organizational skills
  • Strong communication skills
  • Ability to work independently
  • Ability to manage multiple priorities
  • Ability to learn new systems
  • Abstract problem-solving skills
  • Technical aptitude
  • Continuous focus on automating manual processes
  • Developing on-demand descriptive data tools
  • Translate intricate statistical concepts into clear financial reviews, market performance reports, and pricing studies
  • Adaptable, enthusiastic self-starter
  • Thrives in a dynamic environment
  • Welcomes analytical challenges
  • Maintains the highest standards of data confidentiality and professionalism
  • Patience, tact, and enthusiasm

Nice To Haves

  • Medical Laboratory Scientist (MLS) certification (ASCP, AMT, or equivalent)
  • Experience with Epic Beaker, Cogito, and/or Caboodle

Responsibilities

  • Manage special projects
  • Ensure data integrity
  • Oversee the integration and maintenance of vital laboratory systems and supporting databases
  • Transform complex data into actionable insights that drive department, sales, and customer success
  • Track trends
  • Evaluate financial and market performance
  • Set pricing structures
  • Maintain data integrity across laboratory systems
  • Develop reports and data requests supporting broader laboratory operations and leadership
  • Perform granular analysis of orders and revenue from reference laboratory clients
  • Design executive dashboards that break down information to market-level insights
  • Analyze comprehensive quality metrics, turnaround times, operational indicators, and enterprise pathology reporting
  • Integrate and maintain database structures
  • Automate manual tasks to build user-friendly reporting tools
  • Present findings clearly to management and sales teams
  • Maintain data confidentiality
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