Laboratory Assistant - Central GA Diagnostics - Hardeman location

American Addiction Centers • Macon, GA

1d • Onsite

About The Position

Performs data entry of patient information and laboratory test orders on outpatient laboratory specimens to ensure quality results are reported timely to the clients of Clinical Laboratory and Central Georgia Diagnostics Reference Laboratory Services. Provides client support for physicians and staff as needed.

Requirements

• Must be a High School or GED Diploma Graduate.
• None required

Nice To Haves

• strong customer service skills
• previous lab experience
• data entry
• medical terminology, or some medical knowledge
• phlebotomy skills a plus

Responsibilities

• Operates laboratory and hospital information system for entry and retrieval of patient demographic data and order entry.
• Works in partnership with Patient Registration department to ensure data is obtained and entered into system.
• Processes outpatient lab specimens, accurately orders tests and labels specimens for testing in the clinical lab.
• Retrieves patient data and results for clients and physicians.
• Operates remote printers and fax to deliver information as requested.
• Retrieves archived patient data from optical disk.
• Adheres to HIPAA standards at all times to ensure patient confidentiality.
• Provides client service with customer oriented focus for clients and physicians concerning clinical data.
• Calls stat results to clients and physicians.
• Documents client calls and callbacks in computer.
• Answers and transfers calls for Clinical Laboratory and Reference Laboratory.
• Utilizes appropriate login process for telephone call queue system.
• Enters appropriate information into client call database for add-on tests, recollects, and follow up issues.
• Uses computer system for interdepartmental email, to track specimens, utilize web based orders and retrieve results, and scan and index lab requisitions.
• Informs couriers of specimen pickups from clients.
• Assists with local specimen pickups when regular couriers are not available.
• Follows universal safety precaution standards and patient safety policies at all times.
• Provides support for all lab departments, retrieves information and assists as needed.

Benefits

• Paid Time Off programs
• medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED