IL Lab Aide

Deaconess Health System•Marion, IL

About The Position

The Laboratory Assistant/Phlebotomist supports patient care by collecting, processing, and preparing specimens for testing and diagnostic procedures. The role involves direct interaction with patients of all ages, from newborns to older adults, while ensuring their comfort, safety, and confidentiality and maintaining specimen integrity. The position also supports laboratory operations, including distributing specimens, assisting with workflow and quality standards, and performing waived and moderately complex testing after documented training under the supervision of a qualified technologist. Administrative duties include registering patients, entering demographic, billing, diagnosis, and order information, and maintaining laboratory results, records, regulatory documentation, and statistical data. The employee may assist with training new employees and students and collaborates with laboratory personnel, providers, and healthcare teams.

Requirements

High school diploma or equivalent.
Excellent communication and interpersonal skills.
Strong attention to detail and organizational abilities.
Compassionate approach to patient care.
Ability to multitask in a fast-paced healthcare environment.
Commitment to quality, safety, and patient satisfaction.
Team-oriented mindset and willingness to learn and grow.

Nice To Haves

Previous phlebotomy, laboratory, or healthcare experience.
Strong customer service skills and a desire to learn.

Responsibilities

Collect and process patient specimens for laboratory testing and diagnostic procedures.
Ensure patient comfort, safety, and confidentiality during specimen collection.
Provide care to neonatal, pediatric, adolescent, adult, and geriatric patients.
Verify patient information and maintain specimen integrity throughout the testing process.
Process, prepare, and distribute specimens according to established laboratory protocols.
Perform waived and moderately complex testing after documented training under the supervision of a qualified technologist.
Assist laboratory staff in maintaining efficient workflow and quality standards.
Support laboratory departments as needed.
Register patients and collect demographic and billing information.
Accurately enter patient information, diagnoses, and laboratory orders into computer systems.
Retrieve, distribute, and maintain laboratory results and records.
Maintain regulatory documentation, records, and statistical data.
Assist with training new employees and students on laboratory policies and procedures.
Collaborate with laboratory personnel, providers, and healthcare teams.
Uphold the organization's mission, values, and standards in patient interactions.