Lab Technology Solutions Manager

ANTAGENE•Lake Success, NY
•$100,000 - $113,000

About The Position

The Laboratory Technology Solutions Manager defines and advances solution strategy, platform modernization, and workflow optimization across technology platforms supporting global veterinary diagnostics operations. The role connects laboratory operations, enterprise systems, workflow digitization, interoperability, analytics, and operational scalability. It partners with laboratory operations, medical leadership, engineering, quality, enterprise architecture, and integration teams to ensure solutions are scalable, compliant, user-focused, and aligned with long-term business strategy. The role covers the broader laboratory technology ecosystem, including LIMS/LIS, workflow applications, digital pathology, automation, interoperability standards, analytics, and customer-facing laboratory technologies. It owns solution direction, prioritization, requirements, and value realization, while dedicated integration and engineering teams handle technical design, interface delivery, and deployment. The position guides scalable technology capabilities across multiple laboratories and advances workflow digitization, operational standardization, data integrity, interoperability, and modernization.

Requirements

  • Bachelor's degree in Life Sciences, Healthcare Technology, Laboratory Science, Laboratory Operations, Information Systems, or a related field.
  • At least 6 years of experience in laboratory technology, diagnostics, laboratory operations, healthcare technology, or a related environment, including responsibility for complex technology solutions or platforms.
  • Strong understanding of laboratory workflows and the operational needs of biotechnology, diagnostics, healthcare technology, or laboratory environments.
  • Familiarity with interoperability and healthcare terminology standards, including HL7, FHIR, LOINC, SNOMED, and related data-exchange frameworks.
  • Demonstrated ability to leverage AI-enabled tools and technologies to improve delivery, consistency, operational efficiency, and business impact.
  • Strong analytical, communication, stakeholder-management, prioritization, and problem-solving skills.
  • Ability to translate operational workflows and business needs into scalable technology capabilities and measurable outcomes.
  • Ability to lead through influence across cross-functional teams without direct reporting authority.

Nice To Haves

  • Advanced technical, scientific, or business degree.
  • Experience with laboratory technology platforms, digital pathology systems, workflow applications, instrument connectivity, or laboratory automation solutions.
  • Strong understanding of architectural patterns, platform design principles, integration concepts, and reusable workflow components.
  • Experience with LIMS/LIS and other laboratory systems.
  • Experience in regulated laboratory environments and partnering with Quality and Regulatory Affairs teams.
  • Familiarity with SQL, Power BI, operational analytics, and workflow-performance reporting.
  • Experience developing technology roadmaps, prioritizing investments, managing solution lifecycles, and supporting modernization business cases.

Responsibilities

  • Define and maintain a multi-year strategy for laboratory technology modernization and reusable capabilities across laboratories, diagnostic areas, and business units.
  • Develop quarterly solution roadmaps aligned with enterprise architecture, regulatory requirements, operational priorities, and digital transformation initiatives.
  • Set priorities, requirements, and success criteria for initiatives based on user needs, operational value, risk, scalability, and strategic alignment.
  • Identify opportunities for shared services, APIs, workflow engines, reusable data models, and configurable workflow components.
  • Partner with Medical, Operations, Engineering, Quality, Enterprise Architecture, and laboratory stakeholders to meet medical, operational, regulatory, and business needs.
  • Translate laboratory workflows and business requirements into actionable, scalable technology solutions, serving as a bridge between end users and technical teams.
  • Guide solutions through ideation, prioritization, launch, expansion, optimization, and retirement across software modules, workflow applications, automation, analytics, and laboratory platforms.
  • Define requirements for configurable workflows, instrument connectivity, results reporting, workflow automation, terminology standardization, and data-quality controls.
  • Represent laboratory users and business priorities in governance forums, steering committees, roadmap discussions, and platform prioritization activities.
  • Gather feedback from users and stakeholders to improve usability, adoption, and performance.
  • Define and track KPIs such as throughput, turnaround time, workflow efficiency, system reliability, solution adoption, and operational performance.
  • Use SQL, Power BI, and other analytics tools to validate performance, inform enhancements, identify opportunities, and support return-on-investment justification.
  • Ensure solutions support applicable global quality, regulatory, security, privacy, validation, and data-integrity requirements.
  • Work with Quality and Regulatory Affairs to embed compliance, traceability, and control expectations into technology capabilities and workflows.
  • Collaborate with the Lab Software Integration Lead and engineering teams on interface delivery, interoperability, and deployment, while owning business requirements, priorities, and acceptance criteria.
  • Support enterprise terminology and interoperability initiatives, including HL7, FHIR, LOINC, SNOMED, and related standards.
  • Identify opportunities to reduce inefficiencies through digitization, automation, process standardization, and technology-enabled simplification.
  • Support technical-debt reduction, platform scalability, and reusable enterprise capabilities.
  • Maintain audit-ready workflows, operational traceability, and enterprise data-quality standards with technical, quality, and operational teams.
  • Develop and support business cases for platform enhancements, modernization, and next-generation laboratory technology investments.
  • Build partnerships across engineering, laboratory operations, medical leadership, quality, regulatory, analytics, and enterprise architecture.
  • Drive complex initiatives, influence stakeholders, resolve competing priorities, and scale enterprise capabilities across a complex diagnostics environment.

Benefits

  • Paid time off and holidays
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company-paid basic life insurance
  • Supplemental life insurance
  • Company-paid short- and long-term disability
  • Flexible spending accounts and health savings accounts
  • Paid parental leave
  • 401(k) with company match
  • Tuition and continuing education reimbursement
  • Life Assistance Program
  • Pet care discounts
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