About The Position

The posting title is Lab Technician, but the description itself is for a Key Holder supporting the Store Manager and Assistant Manager in the efficient operation of the store. The role leads by example, coaching and mentoring sales team members to deliver inspirational, authentic, and personalized customer service and meet sales and customer service targets. It also involves cash reconciliation at the start and end of the day and opening and closing the store on a rota basis. The position is part-time at Le Labo in UTC La Jolla, San Diego, California. The employer describes progressive career opportunities, training and development, and a competitive remuneration and benefits package.

Requirements

  • Proven retail experience, preferably within cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Applicants must be able to provide proof of the right to live and work in the country if invited to interview.

Nice To Haves

  • Previous retail operations experience, including cash reconciliation and opening and closing the store.
  • Previous supervisory experience, including coaching or mentoring others to achieve sales and customer service targets.

Responsibilities

  • Support the Store Manager and Assistant Manager to ensure the smooth, efficient running of the store.
  • Coach and mentor sales team members and model behaviors that support personalized customer service and sales and service targets.
  • Carry out essential start-of-day and end-of-day cash reconciliation.
  • Open and close the store on a rota basis.

Benefits

  • Competitive bonus program.
  • Health insurance coverage, including medical, dental, and vision insurance, for eligible employees.
  • Wellness and family support programs.
  • Life and disability insurance.
  • Retirement savings plans.
  • Paid leave programs.
  • Education-related programs.
  • Paid holidays and vacation time.
  • Progressive career opportunities and training and development.
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