Lab Technician / Programming Support: Webster Office

Commonwealth of Massachusetts•West Boylston, MA

About The Position

The Lab Technician / Programming Support role procures urine specimens and Breathalyzer samples from inmates and Day Reporting Center participants, tests and tracks specimens, preserves them under prescribed policies and procedures, and reports results accurately. The position maintains, calibrates, operates, secures, and monitors the integrity of drug-testing equipment, reagents, and chemicals, while keeping reliable testing records and maintaining the confidentiality of personal data. The role collects data and prepares regular reports, completes shift documentation, attends scheduled meetings, and may testify in court about test accuracy, collection procedures, and equipment reliability. It coordinates with CCC staff, Probation Officers, and Day Reporting Center staff to support the flow of information and testing processes. The position also trains and monitors assigned staff or student interns, supports programming staff with scheduling and other auxiliary tasks, stays current on developments in drug and alcohol testing, maintains regular attendance, and performs other duties assigned by supervisors.

Requirements

Associate’s degree in criminal justice, counseling, human services, psychology, or social work from an accredited program.
Ability to test, track, and preserve urine specimens in accordance with prescribed policies and procedures.
Knowledge of policies and procedures for urine specimen collection and drug testing.
Ability to communicate clearly and professionally with people.
Ability to maintain, calibrate, and operate drug-testing equipment.
General knowledge of the purpose of a community safety facility and the goals and objectives of a community correction program, plus general familiarity with court systems.
Ability to deal respectfully and professionally with a difficult population.
Proven verbal and written communication skills.
Experience working with a diverse offender population.
Ability to work varying hours and shifts.
Working knowledge of Microsoft Excel, Word, and Access.

Responsibilities

Procure urine specimens and Breathalyzer samples from inmates.
Test, track, and preserve urine specimens according to prescribed policies and procedures.
Maintain, calibrate, and operate drug-testing equipment.
Accurately report urine specimen and Breathalyzer test results.
Maintain accurate drug and alcohol testing records.
Testify in court regarding test accuracy, sample collection procedures, equipment reliability, or other related matters as required.
Maintain and secure equipment used for drug and alcohol tests.
Monitor the security and integrity of drug-testing equipment, reagents, and chemicals.
Train and monitor assigned staff or student interns assisting with testing and database maintenance.
Keep current on developments in drug and alcohol testing.
Collect data on CCC drug and alcohol tests and prepare regular reports.
Coordinate with CCC staff and Probation Officers on requesting, performing, and reporting drug and alcohol tests.
Attend scheduled meetings and present accurate testing information.
Complete shift documentation, including log entries and special reports.
Work with Day Reporting Center staff to procure, test, track, and preserve participant urine specimens.
Support programming staff with scheduling and other auxiliary tasks that further the center’s goals.
Maintain confidentiality of personal data and regular attendance.
Perform duties assigned by supervisors and related work as required.