Lab Technician I

PTCOA Consulting LLC•Little Rock, AR

About The Position

The Lab Technician I prepares specimens and the laboratory for analysis, performs authorized testing, records results, and troubleshoots and resolves problems. The technician follows laboratory procedures for specimen handling and processing, analysis and reporting of results, patient-record maintenance, proficiency testing, quality control, and documentation of calibrations, maintenance, and corrective actions. The role includes identifying issues that may affect test performance or reporting and escalating them to the appropriate supervisor or laboratory leader when they cannot reasonably be resolved. The position performs required analyses on LC-MS-MS for patient-sample confirmation, including calibration and quality-control samples, and sends reports and requisition forms to the Assistant Lab Technician for scanning. It verifies that standards and quality controls function properly, uses laboratory and clinical information systems, and complies with applicable accreditation, privacy, and health and safety requirements. Other related duties may be assigned. This is a full-time position with expected hours from 7:00 a.m. to 5:00 p.m., Monday through Thursday; occasional overtime may be required. The work takes place in a professional office environment and includes laboratory work and use of standard office and medical equipment.

Requirements

Meet one of the stated education or qualification pathways: licensed MD, DO, or DPM; a doctoral, master's, bachelor's, or associate degree in laboratory science; or education or experience equivalent to an associate degree in laboratory science plus either graduation from a clinical laboratory training program or three months of experience in each specialty of high-complexity testing performed.
Demonstrate excellent oral and written communication, interpersonal, and presentation skills, and communicate effectively with varied audiences and organizational levels.
Be highly organized and able to track projects through completion, manage multiple projects, and meet strict deadlines.
Work effectively independently with little to no supervision and as part of a team.
Demonstrate reliability, integrity, dependability, initiative, attention to detail, and high performance standards.
Adapt to changing situations and reprioritize work as needed; take initiative and make decisions without direct supervision.
Organize work functions and the work area to complete varied assignments within established time frames.
Ensure compliance with regulatory standards and adhere to administrative and departmental policies and procedures.
Demonstrate regular attendance and timeliness, and avoid excessive overtime.
Maintain confidentiality when interacting with personnel and outside agencies and handling patient information.
Solve practical problems involving concrete variables and limited standardization, and interpret written and oral instructions.
Have strong organization, filing, and time-management skills, and basic computer literacy and typing ability.

Responsibilities

Prepare specimens and the laboratory for analysis; perform authorized tests, record results, and troubleshoot and resolve problems.
Follow procedures for handling and processing specimens, analyzing and reporting results, and maintaining patient records.
Test proficiency-testing samples in the same manner as patient specimens and maintain the associated records.
Follow laboratory quality-control policies and document quality-control activities, instrument and procedural calibrations, and maintenance.
Identify and correct problems that may adversely affect test performance or reporting when reasonably possible; otherwise promptly notify the appropriate laboratory supervisor, consultant, or director.
Document corrective actions when test systems deviate from established performance specifications.
Comply with accreditation standards, including CLIA, API, CAP, HIPAA, and OSHA, and with health and safety regulations and requirements.
For patient-sample confirmation, analyze necessary samples, including calibration and quality-control samples, on LC-MS-MS; send reports and requisition forms to the Assistant Lab Technician for scanning.
Verify that standards and quality controls are functioning properly and comply with standard operating procedures and regulatory requirements.
Use information systems, including LIS, EMR, software, and internet tools.
Perform other related duties as assigned.