Lab Support Technician

Quest Diagnostics • Evansville, IN

12h

About The Position

The Lab Support Technician performs technical and clerical functions under the supervision of a supervisor or designee. Duties may include order entry, specimen processing, testing—including point-of-care patient testing—and reporting waived and moderately complex kit test results, within organizational and CLIA guidelines. Work must meet established medical laboratory ethical and professional standards. Technical and testing duties are performed under the direct supervision of a qualified individual and only after required training and competency evaluation.

Requirements

• High school diploma or equivalent.
• Routinely lift 25 pounds and sit or stand for long periods.
• Complete required training and demonstrate competency for assigned duties.

Nice To Haves

• One year of experience in a hospital or laboratory setting.

Responsibilities

• Comply with OSHA, health and safety requirements, and company policies and procedures, including HR and Corporate Compliance/Integrity policies.
• Contribute to a positive, team-oriented work environment; organize and perform multiple tasks; complete additional duties as assigned; and maintain reliable attendance and punctuality.
• Use and maintain equipment and supplies efficiently, provide positive customer assistance, and participate in continuing education while maintaining confidentiality and professionalism.
• Complete required training checklists and competency evaluations before beginning duties or taking on new duties, and demonstrate competency on checklist tasks within six months.
• Follow specimen collection and processing requirements; use tools and computer functions to verify specimen requirements and interferences; label specimens accurately; prepare and store specimens appropriately; document processing; evaluate specimen integrity; and prioritize workload.
• Perform processing techniques such as pour-off and culture setup, and use computer functions and manual backup systems as appropriate.
• Perform assigned technical duties accurately, including cleaning, daily maintenance, supply and inventory tasks, clerical functions, and non-testing preventive maintenance.
• Report and document testing and non-testing quality control results as trained, assigned, and competency documented.
• Perform additional technical tasks as assigned, such as processing send-out tests, frozen-section room duties, and supply or reagent management.
• Maintain working knowledge of departmental computer systems and complete assigned daily and periodic maintenance and non-testing quality control.
• Resolve assigned department issues involving specimen processing, maintenance, quality control, and patient testing, escalating to a supervisor when appropriate.
• Assist with training new associates, load instrumentation as trained and authorized, cross-train in other technical areas or departments, and maintain competency in assigned tasks.
• Assist with inventory management and perform quality control of bedside devices for new lots or shipments.
• Perform waived and moderately complex testing, preventive maintenance, and quality control as trained, assigned, and competency documented.
• Report and document patient and quality control results for waived and moderately complex kit testing.
• Operate instrumentation as trained and assigned, including maintenance, quality control, and patient testing.
• Prepare and stain hematology and Gram stain slides as trained and competency documented.
• Issue blood components for transfusion as trained and competency documented.
• Perform biannual correlation or linearity testing for bedside devices.

Benefits

• Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
• Well-being programs.
• Annual no-cost Blueprint for Wellness health assessment.
• healthyMINDS mental health program.
• Vacation and Health/Flex Time.
• Six holidays plus one MyDay off.
• FinFit financial coaching and services.
• 401(k) and/or Roth IRA with company match up to 5% after 12 months of service.
• Employee stock purchase plan.
• Life and disability insurance, with buy-up option.
• Flexible Spending Accounts.
• Annual incentive plans.
• Matching gifts program.
• Education assistance through MyQuest for Education.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED