Lab Support Technician

Quest Diagnostics • Evansville, IN

1d • $17

About The Position

The Lab Support Technician performs technical and clerical functions under the supervision of a supervisor or designee. Duties may include order entry, processing, testing—including point-of-care patient testing—and reporting waived and moderately complex kit test results, as permitted by organizational and CLIA guidelines. Work must meet the ethical and professional standards of established medical laboratory practice.

The role includes specimen processing, equipment operation and maintenance, quality control, documentation, clerical support, and patient testing. Technical and testing work is performed under the direct supervision of a qualified individual. Employees complete required training and competency evaluations before beginning assigned duties and demonstrate competency on checklist tasks within six months.

This position is in Evansville, Indiana, Monday through Friday, 10:00 PM to 6:30 AM, with rotational weekends. The listed pay range starts at $17.20 per hour. Eligible employees may receive shift differentials and annual performance bonus compensation.

Requirements

• High school diploma or equivalent.
• Ability to routinely lift 25 pounds and sit or stand for long periods.
• Complete required training and competency evaluations for assigned duties.
• Work schedule includes Monday through Friday, 10:00 PM to 6:30 AM, with rotational weekends.

Nice To Haves

• One year of experience in a hospital or laboratory setting is preferred.

Responsibilities

• Comply with OSHA, health and safety requirements, and company policies and procedures.
• Contribute to a positive team environment, organize and perform multiple tasks, and complete additional duties as assigned.
• Use and maintain equipment and supplies efficiently and provide positive, service-oriented customer assistance.
• Participate in continuing education and maintain ethical standards, including confidentiality and professionalism.
• Complete required training and competency evaluations before performing assigned duties, and demonstrate competency on checklist tasks within six months.
• Follow specimen collection and processing requirements; label, evaluate, prepare, store, document, track, and prioritize specimens appropriately.
• Use computer functions and manual backup systems to support specimen processing and problem-solving.
• Perform assigned technical duties, cleaning, daily maintenance, inventory, and non-testing preventative maintenance.
• Perform clerical functions such as reports, pending logs, charging, credit reports, patient charts, faxing, filing, and registration.
• Perform and document testing and non-testing quality control as trained, assigned, and competency documented.
• Process send-out tests and perform other assigned technical tasks, including frozen-section room duties and supply or reagent management.
• Use departmental computer systems and instrumentation; resolve assigned department issues and refer matters to a supervisor when appropriate.
• Assist with training new associates, cross-train in other technical areas or departments, and maintain competency in assigned tasks.
• Assist with inventory management and perform quality control of bedside devices for new lots or shipments.
• Perform waived and moderately complex testing, preventative maintenance, and quality control as trained, assigned, and competency documented.
• Report and document patient and quality-control results for waived and moderately complex kit testing.
• Prepare and stain hematology and Gram stain slides as trained and assigned.
• Issue blood components for transfusion as trained and assigned.
• Perform biannual correlation or linearity testing of bedside devices.
• Perform other duties as assigned, trained, and competency documented.

Benefits

• Medical, supplemental health, dental, and vision coverage for eligible full-time employees working 30 or more hours.
• Well-being programs and an annual no-cost health assessment program.
• Mental health program.
• Vacation and health/flex time.
• Six holidays plus one MyDay off.
• Financial coaching and services.
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
• Employee stock purchase plan.
• Life and disability insurance, with buy-up option.
• Flexible Spending Accounts.
• Annual incentive plans.
• Matching gifts program.
• Education assistance.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED