Lab Support Technician

Quest Diagnostics • Indianapolis, IN

4d • $17 • Onsite

About The Position

The Lab Support Technician performs technical and clerical functions under the supervision of a supervisor or designee. Duties may include order entry, specimen processing, testing—including point-of-care patient testing—and reporting waived and moderately complex kit test results, as permitted by organizational and CLIA guidelines. Work must meet established medical laboratory standards for ethical and professional performance.

The position also involves specimen handling, documentation, equipment and supply maintenance, quality control, clerical support, and operation of laboratory instrumentation. Testing and technical work are performed under the direct supervision of a qualified individual and only after applicable training and competency assessment. The role is located in Indianapolis, Indiana, and is scheduled Monday through Friday from 6:00 AM to 2:00 PM, with rotational weekends. Pay starts at $17.20 per hour.

Requirements

• High school diploma or equivalent.
• Routinely lift 25 pounds and sit or stand for long periods.
• Perform technical and testing work under the direct supervision of a qualified individual and complete required training and competency documentation.

Nice To Haves

• One year of experience in a hospital or laboratory setting is preferred.

Responsibilities

• Comply with OSHA, health and safety requirements, and applicable MACL, HR, corporate compliance, and integrity policies.
• Contribute to a positive team environment, organize and prioritize multiple tasks, maintain good attendance and punctuality, and provide courteous internal and external customer assistance.
• Participate in continuing education and maintain confidentiality, professionalism, and ethical standards.
• Complete required training checklists and competency evaluations before performing assigned or new duties, and demonstrate competency on checklist tasks within six months.
• Follow specimen collection and processing requirements to prevent specimen loss or compromise; assess specimen integrity and suitability for ordered testing.
• Label, process, prepare, store, document, track, and prioritize specimens appropriately, including techniques such as pour-off and culture setup.
• Use computer functions and manual backup systems appropriately to support specimen processing and problem-solving.
• Perform assigned technical duties accurately under the direct supervision of a qualified individual.
• Clean and maintain technical areas, manage supplies and inventory, and perform assigned non-testing preventive maintenance and quality-control documentation.
• Perform clerical functions including reports, pending logs, charging, credit reports, patient charts, faxing, filing, and registration.
• Perform additional assigned technical tasks, which may include send-out test processing, frozen-section room duties, and supply or reagent management.
• Demonstrate working knowledge of departmental computer systems, complete assigned daily and periodic maintenance and non-testing QC, and help resolve department issues, escalating to a supervisor when appropriate.
• Assist with training new associates when assigned, load instrumentation as trained and competency documented, and cross-train in other technical areas or departments while maintaining competency.
• Assist with inventory management and perform quality control of bedside devices for new lots or shipments.
• Perform and document preventive maintenance, waived testing, moderately complex testing, and quality control as trained, assigned, and competency documented.
• Report and document patient and QC results for waived testing and moderately complex kit testing as trained, assigned, and competency documented.
• Operate laboratory instrumentation as trained and assigned, including maintenance, QC, and patient testing.
• Prepare and stain hematology and gram-stain slides as trained, assigned, and competency documented.
• Issue blood components for transfusion as trained, assigned, and competency documented.
• Perform biannual correlation or linearity testing for bedside devices.
• Perform other duties as assigned, trained, and competency documented.

Benefits

• Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
• Well-being programs.
• Annual no-cost Blueprint for Wellness health assessment program.
• healthyMINDS mental health program.
• Vacation and Health/Flex Time.
• Six holidays plus one “MyDay” off.
• FinFit financial coaching and services.
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
• Employee stock purchase plan.
• Life and disability insurance, with a buy-up option.
• Flexible Spending Accounts.
• Annual incentive plans.
• Matching gifts program.
• Education assistance through MyQuest for Education.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED