Lab Support Technician III- Laboratory Support Services

University of Arkansas • Little Rock, AR

15d • Onsite

About The Position

The Lab Support Technician III receives laboratory samples from the hospital and multiple clinics, verifies specimen labeling and collection, orders tests in Epic as needed, and processes and stores samples for send-out testing. Duties may be performed in both the main hospital laboratory and the TOSH lab area. The position assists clinical teams with collection requirements, resolves sample issues, and works with the supervisor to improve departmental processes and safety. Weekend work and weekend call rotation are required. The schedule may change because of staffing needs, with two weeks’ notice.

Requirements

• High school diploma or GED plus four years of laboratory or related experience.
• Ability to follow oral instructions, read, and write.
• Computer and basic keyboard skills, including typing skills.
• Telephone etiquette skills.
• Excellent customer service skills.
• Valid state-issued driver’s license.

Responsibilities

• Receive specimens through the pneumatic tube station and window; scan and receive them into the EPIC system.
• Relabel specimens, process add-on tests, and order requested tests from outside institutions in EPIC.
• Reconcile packing lists, verify tests, load specimens onto automation lines, and deliver specimens to performing departments.
• Manage a quality assurance project and report its status to the supervisor monthly.
• Train new employees and assess other employees’ competency.
• Order supplies as needed.
• Oversee automation line maintenance.
• Answer calls about results, proper specimen collection, test ordering, and faxing reports.
• Process and store or send out reference tests, VA samples, and ACH tests.
• Process 24-hour urine and mail-in specimens.
• Perform other permanent or temporary duties assigned by the supervisor.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement contribution matched by UAMS up to 10%.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED