Lab Support Technician II- Gross Room

University of Arkansas•Little Rock, AR

About The Position

The Lab Support Technician II works in the Gross Room and supports laboratory operations by receiving, accessioning, and triaging specimens, handling incoming consultation cases, and performing clerical and administrative tasks. The position includes collecting patient information and data in compliance with regulations, maintaining patient identification throughout each process, and verifying patient status, insurance coverage, and authorizations before services. The technician also provides support to other staff and the department as needed.

Requirements

  • High school diploma or GED plus two years of laboratory or Assistant in a Clinical Laboratory experience, or 60 hours of completed higher education in a health sciences program.
  • Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

  • Previous anatomic pathology, gross room, or morgue experience.

Responsibilities

  • Receive, accession, and triage specimens in the laboratory.
  • Answer and triage phone calls and communicate necessary information between departments.
  • Assign identification numbers to specimens along with the patient name and specimen type.
  • Review, verify, and log incoming consultation cases from outside facilities into the UAMS system.
  • Verify patient status, insurance coverage, and proper authorizations prior to services.
  • Collect patient information and data within regulatory requirements and ensure patient identification throughout every process.
  • Maintain consistent coverage of the laboratory accessioning area.
  • Maintain general filing and scan documents.
  • Maintain cleanliness and organization of the laboratory area.
  • Assist with related supply inventory.
  • Support other staff members and the department as needed.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision plans for qualifying staff and family.
  • Holiday, vacation, and sick leave.
  • Education discount for staff and dependents (undergraduate only).
  • Retirement contribution matched by UAMS up to 10%.
  • Basic life insurance up to $50,000.
  • Career training and educational opportunities.
  • Merchant discounts.
  • Concierge prescription delivery on the main campus when using the UAMS pharmacy.
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