Tech I - Lab Support (FT 6:30 am-3pm)

Mayo Clinic • Scottsdale, AZ

9d • $20 - $26

About The Position

The Lab Support Services Tech is an interdisciplinary team member who provides a range of services in clinic- and hospital-based laboratories, including direct patient care. Duties may include venipuncture and post-collection care, specimen collection and processing, receiving-desk work, scheduling, waived point-of-care testing, assisting with difficult collections, and other services specific to the work area. The role may also involve preparing containers with reagents or specimens for testing, storage, or transport; order entry; retrieving and verifying patient collection information and special notations; and specialty collections.

The position requires working independently and collaboratively in a fast-paced environment, prioritizing specimen collections and workload according to area needs, and following standard operating procedures and infection-control precautions. The technician uses computer information systems, applies critical thinking and troubleshooting skills, and communicates professionally with patients, families, physicians, allied health staff, coworkers, and visitors. The role calls for confidentiality, trustworthiness, empathy, and composure in stressful or difficult situations. Other job-related duties may be assigned, and the employee must be able to work flexible hours to meet workload demands and accommodate schedule changes.

The position is full-time, with a listed schedule of 6:30 a.m. to 3:00 p.m. Physical requirements include lifting, standing for long periods, and pushing and pulling laboratory equipment and patient wheelchairs.

A resume must be included with the application. Visa sponsorship is unavailable, and the position does not participate in the F-1 STEM OPT extension program. Foreign-trained laboratory personnel must provide, at their own expense, a detailed high-school equivalency evaluation showing the U.S.-equivalent degree.

Requirements

• High school diploma or GED.
• In addition to the high school diploma or GED, meet one of the following: completion of a Phlebotomy or Medical Assistant program or equivalent, such as being a new phlebotomy graduate; or three years of phlebotomy or medical-assisting work experience in a healthcare setting; or national phlebotomy or medical-assisting certification (such as ASCP, AMT, or NHA) and one year of clinical experience.
• Ability to work flexible hours to meet workload demands and accommodate schedule changes.
• Ability to work independently and as part of a team in a fast-paced environment.
• Effective professional interpersonal skills when working with physicians, coworkers, and patients.
• Ability to accurately read specimen labels and follow standard operating procedures.
• Ability to perform general troubleshooting and problem-solving related to laboratory procedures.
• Ability to communicate effectively verbally and in writing.
• Ability to distinguish colors.
• Ability to exercise caution to avoid potential exposure to hazards.
• Physical ability to lift, stand for long periods, and push and pull laboratory equipment and patient wheelchairs.
• Include a resume with the application.
• Foreign-trained laboratory personnel must provide a detailed high-school equivalency evaluation showing the U.S.-equivalent degree, at the applicant's expense.

Nice To Haves

• Prior experience with phlebotomy, specimen processing, or clinical laboratory work.
• Familiarity with lifespan growth and development, basic anatomy and physiology, and basic medical terminology.
• Adaptability and strong organizational skills.

Responsibilities

• Perform venipuncture and provide appropriate post-care of the phlebotomy site.
• Collect, receive, process, prepare, store, and transport specimens as required for testing.
• Perform receiving-desk and scheduling duties, waived point-of-care laboratory testing, and other services specific to the work area.
• Assist with difficult collections and perform specialty collections as needed.
• Maintain positive patient identification and accurately collect and prepare specimens for analysis.
• Prepare containers with reagents or specimens as required for ordered testing, storage, or transport to internal laboratory testing areas.
• Enter orders when required and retrieve and verify patient collection data and special notations using appropriate sources.
• Prioritize specimen collection and workload according to requests and work-area needs.
• Follow standard operating procedures, standard precautions, infection-control practices, and proper isolation techniques.
• Use computer information systems and apply critical thinking, troubleshooting, and problem-solving skills.
• Communicate professionally with patients, families, physicians, allied health staff, coworkers, and visitors, including answering telephone calls appropriately.
• Maintain confidentiality and trustworthiness, show empathy, and remain calm and effective in stressful or emotional situations.
• Work independently and cooperatively as part of a team.
• Perform other job-related duties as assigned and accommodate workload demands and schedule changes.

Benefits

• Medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Vision plan with a national network.
• HSA and FSAs for eligible expenses.
• Competitive retirement package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED