Lab Support Assistant, Full-Time-40 Hrs, 1230pm-9pm

Beth Israel Lahey Health•Boston, MA

About The Position

The Lab Support Assistant enters patient test orders and demographic information into the computer system and supports specimen handling and processing in the laboratory. The role processes both routine and STAT specimens, maintains specimen integrity, and follows operating and safety procedures. The stated schedule is full-time, 40 hours, from 12:30 p.m. to 9:00 p.m.

Requirements

  • High school diploma or GED.
  • 0–1 years of related work experience.
  • Basic familiarity with computers.
  • Ability to navigate web-based applications at a basic level.
  • Ability to read and write in English to understand basic safety instructions, take direction, communicate effectively, and respond to basic questions.
  • Ability to understand spoken English to follow basic safety instructions, take direction, and communicate in basic English about routine questions.
  • Basic knowledge of fundamental concepts, practices, and procedures, with the ability to apply them in routine situations.
  • Ability to interact respectfully with employees, professional staff, and external contacts to offer ideas, identify issues, obtain information, or deliver services.
  • Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.

Nice To Haves

  • Laboratory experience.

Responsibilities

  • Enter specimen demographics and test orders into the computer.
  • Add tests to the appropriate specimen type when requested.
  • Identify and label specimens according to protocol.
  • Package specimens safely for transport.
  • Handle specimens appropriately upon arrival at the laboratory.
  • Process routine and STAT specimens according to protocol.
  • Process and aliquot specimens to meet service goals.
  • Store specimens in the appropriate location and maintain their integrity.
  • Retrieve specimens for add-on testing.
  • Identify, label, and process specimens for testing while following standard operating and safety procedures.
  • Answer the telephone promptly and courteously.
  • Maintain a clean and well-stocked work area.
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