Lab Supervisor, Eve-Night

Cape Cod Healthcare•Hyannis, MA

About The Position

The Lab Supervisor organizes, directs, and supervises second-shift laboratory personnel and activities across Specimen Processing, Clinical Lab, and Phlebotomy. The role maintains employee schedules, evaluates staff performance, trains and orients personnel, and maintains technical competency as a laboratory generalist. The supervisor conducts monthly sectional meetings, reviews reports, participates in policy and procedure development, and ensures assigned procedure manuals are maintained in compliance with CAP and NCCLS standards. The position is responsible for quality assurance projects, including their design, implementation, management, data evaluation, and recommendations. It also supports budget preparation and cost-effective operations, orders supplies, evaluates products and equipment, and submits monthly variance reports. The supervisor interviews applicants and recommends hiring, maintains confidentiality, communicates with staff and internal and external stakeholders, and maintains professional development and knowledge of hospital policies, emergency plans, and the union contract. Other related duties may be assigned. Supervisory responsibilities are carried out in accordance with organizational policies and applicable laws.

Requirements

Bachelor's degree and MT (ASCP) or equivalent, or an associate degree with at least 5 years of hospital laboratory experience.
Outstanding communication skills.
Excellent leadership ability.
Solid understanding of laboratory compliance issues.
Ability to use standard word-processing and spreadsheet software.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from groups of managers, clients, customers, and the general public.
Ability to work with mathematical concepts including probability, statistical inference, geometry, and trigonometry.
Ability to apply fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret technical instructions in mathematical or diagram form and work with abstract and concrete variables.
Ability to carry out supervisory responsibilities in accordance with organizational policies and applicable laws.

Nice To Haves

Prior laboratory supervisory experience.

Responsibilities

Organize, direct, and supervise second-shift staff and activities in Specimen Processing, Clinical Lab, and Phlebotomy.
Create and maintain employee work schedules in accordance with contract language.
Evaluate employee performance and complete annual performance evaluations on time.
Train and orient staff in pre- and post-analytical processes, procedures, and related computer functions; assist section supervisors with training technical staff on second and third shifts.
Maintain technical competency as a laboratory generalist and assist staff as needed.
Conduct monthly sectional meetings and submit minutes to the Laboratory Manager.
Review reports, ensure appropriate follow-up and documentation, and maintain records as required.
Participate in developing and implementing policies, procedures, and standards.
Request and order supplies to maintain necessary inventory.
Design, implement, and manage quality assurance projects; evaluate data and provide recommendations.
Maintain assigned procedure manuals in compliance with CAP and NCCLS standards, reviewing and revising them as needed and at least annually.
Participate in budget preparation and operate the section within its allocated budget.
Recommend modifications or changes to improve efficiency and cost effectiveness.
Evaluate new products and equipment and keep current with vendor contracts for equipment and supplies.
Submit monthly variance reports on time.
Interview applicants and make hiring recommendations.
Maintain confidentiality of information deemed confidential.
Develop and maintain effective communication with assigned staff, coworkers, physicians, hospital personnel, outside organizations, and other laboratory service partners.
Maintain professional growth through approved seminars, workshops, and professional affiliations.
Maintain knowledge of relevant departmental and hospital policies and procedures, including fire and disaster plans, and the union contract.
Maintain working relationships with other section supervisors, reference laboratories, and other internal and external organizations.
Perform other related duties as assigned or requested.
Carry out supervisory responsibilities in accordance with organizational policies and applicable laws.