Lab Quality Assurance Manager

ECS Ltd•Chantilly, VA

About The Position

The Lab Quality Assurance Manager is responsible for overseeing quality assurance, accreditation, and compliance activities for laboratory operations across an assigned region. This role ensures that all laboratory testing services are performed in accordance with company quality standards, accreditation requirements, and project specifications. The Lab Quality Assurance Manager supports lab performance, staff competency, and continuous improvement efforts while maintaining a positive customer service attitude and demonstrating ECS Core Values.

Requirements

10 years of related experience
High school diploma or GED required
Basic certifications and any advanced certifications (or PE, PG, NICET Level IV) necessary for the work performed as per the ECS Technician Certification Policy
If managing both the soils and concrete labs, certifications are required for both laboratories
If driving for or on behalf of any ECS subsidiary, a valid driver's license is required
Experience with laboratory accreditation programs and QA/QC systems
Experience supervising laboratory personnel and processes
Strong knowledge of construction materials testing and laboratory procedures
Understanding of QA/QC programs and quality management systems (QMS)
Knowledge of geotechnical principles and applications
Strong communication skills (verbal and written)
Ability to evaluate test results and laboratory reporting for accuracy and compliance
Strong organizational and documentation skills
Ability to manage multiple locations and coordinate activities across teams
Ability to train and evaluate laboratory personnel
E-5 (US Military rank, if meeting other requirements)

Nice To Haves

Associate or bachelor's degree in Civil Engineering is preferred

Responsibilities

Oversees quality assurance activities across soils, concrete, and asphalt laboratories
Ensures compliance with company Quality Manual and Quality Management System (QMS)
Coordinates and oversees laboratory accreditation events and proficiency programs
Maintains calibration schedules and records for laboratory equipment
Oversees equipment maintenance and ensures testing accuracy and reliability
Reviews laboratory test results and reports prior to release
Evaluates laboratory staff performance and competency
Supports training and development of laboratory personnel
Ensures laboratories are properly staffed, equipped, and operating efficiently
Develops and implements laboratory-specific policies and procedures as needed
Monitors and promotes continuous quality improvement
Supports Construction Services and Department Managers with lab operations
Participates in business development to expand laboratory capabilities
Performs laboratory testing as needed for training and evaluation purposes
Performs other quality and operational support duties as assigned