Lab Quality Assurance Coordinator

BJC HealthCare•St. Louis, MO
•Onsite

About The Position

The Lab Quality Assurance Coordinator tracks and promotes quality of patient care and patient and visitor safety in collaboration with quality and performance improvement activities. The role works to minimize the frequency and severity of adverse events, investigate their causes, prevent injury and financial loss, and identify risk-related issues and trends. Quality management activities include incident reporting, management of patient and family complaints related to quality of care, educational activities, and compliance with accreditation requirements. The coordinator provides proactive and reactive support and regulatory guidance for risk reduction and process improvement, including root cause analysis and cause mapping, and creates and monitors action plans. Barnes-Jewish Hospital is part of Washington University Medical Center and is described as Missouri’s largest hospital. The position is full-time, 40 hours per week, Monday through Friday, on the day shift from 7:00 a.m. to 3:30 p.m., with no weekends or holidays. It is located at Barnes-Jewish Hospital.

Requirements

  • Bachelor’s degree in a physical science, life science, or related field.
  • 2–5 years of experience.
  • No supervisor experience required.

Nice To Haves

  • 5–10 years of experience.
  • MT/MLS—ASCP or equivalent certification, or RTR or equivalent certification.

Responsibilities

  • Maintains continuous mandatory regulatory readiness for accrediting agencies and coordinates and manages external regulatory inspections for appropriate accrediting bodies.
  • Performs validation and verification audits required by regulatory bodies, including audits related to good clinical practices, competency assessment, and documentation.
  • Investigates and evaluates events for risk potential, loss minimization, and proper documentation; uses risk-factor data to develop interventions and process-improvement strategies.
  • Participates in developing and implementing the Quality Management Plan in accordance with regulatory requirements.
  • Provides consultation and support to clinical teams on performance and quality-improvement initiatives and metric development and management.

Benefits

  • Comprehensive medical, dental, vision, and life insurance, and legal services available the first day of the month after hire.
  • Disability insurance paid for by BJC.
  • Annual 4% BJC Automatic Retirement Contribution.
  • 401(k) plan with BJC match.
  • Tuition assistance available on the first day.
  • BJC Institute for Learning and Development.
  • Health Care and Dependent Care Flexible Spending Accounts.
  • Paid Time Off combining vacation, sick days, holidays, and personal time.
  • Adoption assistance.
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