About The Position

Mayo Clinic Laboratories is seeking a Lab Processing Assistant to support patient testing through pre-analytic specimen processing and related laboratory operations. The position involves operating laboratory and office equipment, entering information and test orders into the laboratory computer system, and potentially responding to a high volume of calls about laboratory testing. The assistant helps ensure correct patient identification on specimens and documentation and resolves pre-analytic specimen-related issues. Depending on assignment, duties may also include complex reagent preparation, managing work-unit supplies, operating automated systems, and training others. This position is not eligible for visa sponsorship or transfer, and Mayo Clinic does not participate in the F-1 STEM OPT extension program. Employees hired into this position must complete two years in the role before becoming eligible to transfer to other positions within Mayo Clinic. Applicants may be asked to complete an OnDemand recorded interview. The position requires availability for scheduling adjustments, off-shifts, holidays, and weekends.

Requirements

  • Associate's degree, or a high school diploma or equivalent plus two years of work experience, including clinical laboratory and/or other relevant experience.
  • Ability to accurately read specimen labels and work with numbers to prevent mislabeling.
  • Organized and able to prioritize and work in a fast-paced environment.
  • Good human relations skills and effective oral and written communication skills.
  • Ability to work independently and in a team environment.
  • Ability to accommodate scheduling adjustments, off-shifts, holiday, and weekend work assignments.
  • Attention to detail and ability to adhere to strict safety requirements for handling chemicals, reagents, and infectious agents.
  • Applicants must attach a resume. Internal applicants must also attach their three most recent performance appraisals.
  • International/foreign-trained applicants must provide a detailed equivalency evaluation showing a U.S.-equivalent degree, from an organization listed as a member of NACES or AICE; the applicant is responsible for its cost.
  • Certain current Mayo Clinic employees must attach early-release approval from their supervisor if they have been in their current lab/position or department/position for less than the specified period.

Nice To Haves

  • Associate's degree in a health or science field preferred.
  • Previous experience or knowledge of computers and keyboarding, telephone operations, and other office equipment desired.

Responsibilities

  • Perform pre-analytic specimen processing.
  • Operate a variety of laboratory and office equipment.
  • Enter information and test orders into the laboratory computer system.
  • May respond to a high volume of phone calls seeking laboratory testing information.
  • Ensure correct patient identification on specimens and documentation.
  • Resolve pre-analytic specimen-related issues.
  • May perform complex reagent preparation, manage work-unit supply inventory, operate automated systems, and provide training to others.

Benefits

  • Medical plan options.
  • Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
  • Vision plan with a national network.
  • Health Savings Account and Flexible Spending Accounts for eligible expenses.
  • Competitive retirement package.
  • Continuing education and advancement opportunities.
  • Competitive compensation.
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