About The Position

Mayo Clinic Laboratories is a global leader in laboratory medicine, partnering with healthcare organizations to provide specialized testing and diagnostic insights. The Lab Processing Assistant performs pre-analytic specimen processing and supports patient testing as part of the laboratory team. Duties may include operating laboratory and office equipment; entering information and test orders into the laboratory computer system; and responding to a high volume of phone calls requesting laboratory testing information. The role ensures correct patient identification on specimens and documentation, and resolves pre-analytic specimen-related issues. Depending on the assignment, the position may also involve complex reagent preparation, managing work-unit supply inventory, operating automated systems, and training others. This position is not eligible for visa sponsorship or transfer, and Mayo Clinic does not participate in the F-1 STEM OPT extension program. Employees must complete two years in the position before becoming eligible to transfer to other Mayo Clinic positions. Applicants may be asked to complete an on-demand recorded interview during selection.

Requirements

  • Associate's degree, or a high school diploma or equivalent plus two years of work experience, including clinical laboratory and/or other relevant experience.
  • Ability to accurately read specimen labels and work with numbers to prevent mislabeling.
  • Ability to stay organized, prioritize, and work in a fast-paced environment.
  • Good interpersonal skills and effective oral and written communication skills.
  • Ability to work independently and as part of a team.
  • Ability to accommodate scheduling adjustments, off-shifts, holidays, and weekend work assignments.
  • Attention to detail and ability to follow strict safety requirements when handling chemicals, reagents, and infectious agents.
  • Applicants must attach a resume. Internal applicants must also attach their three most recent performance appraisals.
  • Internationally or foreign-trained applicants must provide a detailed equivalency evaluation showing a U.S.-equivalent degree, completed by an organization listed with NACES or AICE. The applicant is responsible for the evaluation cost.
  • DLMP/MCL employees in their current lab or position for less than two years must attach early-release approval from their supervisor.
  • Non-DLMP internal applicants in their current department or position for less than one year must attach early-release approval from their supervisor.

Nice To Haves

  • Associate's degree in a health or science field.
  • Previous experience or knowledge of computers, keyboarding, telephone operations, and other office equipment.

Responsibilities

  • Perform pre-analytic specimen processing.
  • Operate laboratory and office equipment.
  • Enter information and test orders into the laboratory computer system.
  • Respond to laboratory testing information inquiries, potentially by handling a high volume of phone calls.
  • Ensure correct patient identification on specimens and documentation.
  • Resolve pre-analytic specimen-related issues.
  • Depending on the assignment, prepare complex reagents, manage work-unit supply inventory, operate automated systems, and train others.
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