Lab Associate 2 Clinical

Vanderbilt University Medical Center•Nashville, TN

About The Position

The Lab Associate 2 Clinical works in Pathology Support and is responsible for accessioning specimens or patient tissue materials for testing, including packaging materials to be sent to referring laboratories, with minimal guidance. The role works closely with laboratory staff, medical staff, and external customers, and performs customer service functions such as telephone etiquette, basic troubleshooting, and problem resolution. The position involves sorting, triaging, receiving, sending, processing, and batching specimens; pre-analytical sample processing; and general clerical support. Additional duties may be assigned. The role applies foundational proficiency in quality assurance, specimen collection, pathology, laboratory practices, customer service, and equipment maintenance. It requires about one year of relevant work experience and a high school diploma or GED. The position supports Vanderbilt Health’s pathology services and its commitment to patient care, education, research, quality, safety, collaboration, and compassionate service. The role is offered with a comprehensive benefits package that may include health, disability, retirement, and/or wellness offerings.

Requirements

  • High school diploma or GED.
  • One year of relevant work experience.
  • Foundational proficiency in laboratory practices, pathology, specimen collection, quality assurance, customer service, and equipment maintenance.
  • Ability to provide customer service, clarify customer needs, respond to requests, and communicate status updates.

Responsibilities

  • Accession specimens or patient tissue materials for testing, including packaging items to be sent to referring laboratories.
  • Sort, triage, receive, send, process, and batch specimens.
  • Process samples pre-analytically for testing.
  • Provide general clerical support.
  • Work with laboratory staff, medical staff, and external customers.
  • Perform customer service functions, including telephone etiquette, basic troubleshooting, and problem resolution.
  • Participate in quality assurance and continuous improvement activities.
  • Maintain equipment and help ensure sufficient parts inventory.
  • Perform additional duties as assigned.

Benefits

  • Comprehensive benefits package that may include health, disability, retirement, and/or wellness offerings.
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