About The Position

Mercy Health’s Laboratory Department is seeking a Phlebotomist for its growing team. The role is responsible for collecting quality blood samples from patients, preparing specimens for laboratory testing, and completing clerical duties promptly to help maintain department efficiency. Duties include order entry, result lookup, report generation, and answering internal and external calls in a friendly, helpful manner. The position requires travel to off-site locations.

Requirements

  • High school degree or GED.
  • Ability to provide quality, error-free work in a fast-paced environment.
  • Ability to engage professionally with staff and patients.
  • Ability to travel to off-site locations.

Nice To Haves

  • Phlebotomist certification.
  • One year of phlebotomy experience.
  • Customer service experience in a retail or service environment.

Responsibilities

  • Provide respectful, excellent customer service to patients and community members.
  • Collect specimens from patients according to established procedures and ensure they are processed properly.
  • Accurately identify patients and match their identity to the correct service to support patient safety.
  • Enter data and process specimens by labeling, centrifuging, splitting, and freezing them as requested by test orders.
  • Perform departmental clerical duties, including checking inventory, stocking supplies, and answering phones as needed.
  • Troubleshoot and resolve problems promptly.
  • Perform other duties as assigned.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.
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