Lab Assistant II, UofL Hospital, 6p-6a

UofL Health•Louisville, KY
•Onsite

About The Position

The Lab Assistant II supports Medical Technologists and Technicians with duties that can be performed by non-certified staff, helping prepare patient specimens and supplies so specialized staff can perform testing and review results. The position works under the direct supervision of a Medical Technologist and performs laboratory support, clerical, quality-control, inventory, and specimen-transport duties. The role is based at UofL Hospital - UMC in Louisville, Kentucky, with a listed 6 p.m.–6 a.m. shift. The posting also states a shift length of 8 hours and five shifts per week; overtime is sometimes required. The Lab Assistant II is expected to follow safety, privacy, compliance, and conduct standards; support staff training and documentation; help resolve testing, ordering, and billing issues; and provide professional, collaborative service to patients, clinicians, visitors, and coworkers. UofL Health expects employees to demonstrate honesty, integrity, and compassion, contribute to quality patient care, work as a team, pursue continuous improvement, use resources wisely, and understand how their roles support the organization.

Requirements

  • High school diploma or GED/equivalent.
  • Strong customer service skills.
  • Strong organizational skills, including effective time management, prioritization, adaptability, and sustained attention to detail.
  • Strong interpersonal and communication skills, including the ability to provide timely, accurate information and build effective working relationships.
  • Ability to communicate effectively in verbal and written formats.
  • Ability to break down problems or tasks and use prior knowledge and experience to identify causes and consequences.
  • Basic computer skills.
  • No prior experience is required.

Nice To Haves

  • Some college coursework.
  • One year of laboratory experience.
  • Experience with Microsoft Word, Microsoft Excel, and Cerner EHR.

Responsibilities

  • Properly prepare and identify samples for laboratory testing.
  • Perform instrument maintenance and troubleshooting, and document instrument and equipment maintenance.
  • Perform and record quality control for testing performed in the assigned area.
  • Control inventory ordering and supplies to maintain adequate stock.
  • Accurately report patient results in the Electronic Health Record (EHR).
  • Perform departmental clerical duties, including accessing information in the EHR, filing reports, slides, and specimens, answering phones, and tracking specimens.
  • Retrieve and transport specimens to appropriate locations.
  • Perform waived testing.
  • Identify and report safety hazards or concerns.
  • Suggest improvements to policies and procedures.
  • Teach and train other staff and potential employees in the duties of the position.
  • Assist with writing training guides and standard work documents.
  • Assist in setting up new Charge Description Master (CDM) numbers for testing.
  • Create manual charges for testing when needed.
  • Help resolve ordering and billing issues.
  • Maintain compliance with company policies, procedures, and standards of conduct.
  • Comply with HIPAA privacy and security requirements and maintain confidentiality.
  • Demonstrate professionalism and appropriate conduct, protect sensitive data, and follow safety standards and guidelines.
  • Work collaboratively and support team members.
  • Provide effective customer service to physicians, patients, residents, visitors, staff, and the broader health care community.
  • Perform other duties as assigned.
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