Lab Assistant I

Jackson Hospital and Clinic•Montgomery, AL

About The Position

The Lab Assistant I is responsible for efficiently and promptly handling laboratory specimen receipt. The role includes identifying patient specimens and receiving blood and non-blood specimens in the laboratory computer system, maintaining patient reports, and providing good customer service. The position also provides front desk coverage, including receiving specimens through the pneumatic tube system, performing related clerical work, answering phones, and providing information to nurses, doctors, and others as needed. The Lab Assistant logs patient requests from outside facilities or offices, prepares send-out specimens for reference laboratories according to established protocols, and may chart laboratory reports. The role manages information in the laboratory computer system and receives and processes laboratory test specimens. It performs the steps needed to complete specimen receipt and general laboratory and reference-sample processing. The Lab Assistant also trains new staff in areas where they maintain competency and performs other assigned duties, which may include charting cumulative reports.

Requirements

High school diploma or equivalent.
Knowledge of phlebotomy is preferred.
Customer interaction and public relations skills.
Ability to handle age-specific needs.

Nice To Haves

Knowledge of phlebotomy.

Responsibilities

Handle laboratory specimen receipt efficiently and in a timely manner.
Correctly identify and receive blood and non-blood patient specimens in the laboratory computer system.
Chart patient reports while providing good customer service.
Provide front desk coverage, including receiving specimens by pneumatic tube, performing associated clerical functions, answering phones, and providing information to nurses, doctors, and others as required.
Log patient requests from outside facilities or offices.
Prepare send-out specimens for reference laboratories according to outlined protocols.
Manage information in the laboratory computer system.
Receive and process laboratory test specimens and perform the steps required for specimen receipt and general laboratory and reference-sample processing.
Train new staff in each area where competency is maintained.
Perform other assigned duties, which may include charting cumulative reports.