Lab Assistant I
About The Position
The Pre-Analytical Assistant I provides general support functions within the Technical Operations Department. The role involves learning assigned duties and understanding how Technical Operations and Specimen Processing functions work together and affect technical departments and result quality. The position is based in Marlborough, Massachusetts, and is scheduled Monday through Friday from 3:00 a.m. to 11:00 a.m., with rotational weekend work. The hourly pay range is $20.10–$22.01. The employee may be eligible for shift differential for some or all hours worked on second or third shift; additional details are provided if an offer is extended. Successful candidates may also be eligible for annual performance bonus compensation. The employee identifies specimen issues, such as specimen type or missing information, related to sorting, racking, centrifuging, delivery, and storage, and resolves or forwards information to support timely resolution. The role requires developing an understanding of test-order compliance policies and researching test-order information using translation tables, computer systems, and the directory of services. The employee is expected to meet quality and production standards within six months of completing training, complete required written documentation legibly and on time, follow attendance guidelines, and learn additional functions to progress to the next level. Other duties may be assigned. Quest Diagnostics offers benefits and programs to support employees and families. Depending on whether the position is part-time or full-time, benefits may include medical and supplemental health coverage, dental and vision coverage, well-being programs, a no-cost annual health assessment, a mental health program, vacation and health/flex time, holidays and a personal day, financial coaching, a 401(k) plan with company match after 12 months of service, an employee stock purchase plan, life and disability insurance, flexible spending accounts, annual incentive plans, matching gifts, education assistance, and career advancement opportunities.
Requirements
- High school diploma or equivalent.
- Minimal data-entry skills.
- Ability to meet quality and production standards within six months of completing training.
Nice To Haves
- Previous experience in a production environment.
- Medical background, including medical terminology applicable to a clinical laboratory.
Responsibilities
- Learn assigned Pre-Analytical Assistant I duties and understand how Technical Operations and Specimen Processing functions work together and affect technical departments and result quality.
- Identify problems with specimen types or missing information related to sorting, racking, centrifuging, delivery, and storage; resolve issues or forward information for timely resolution.
- Develop an understanding of test-order compliance policies and research test-order information using translation tables, computer systems, and the directory of services.
- Meet quality and production standards within six months of completing training.
- Complete required written documentation so it is understandable, legible, and submitted within the assigned time frame.
- Report to work on time, follow attendance guidelines, and support departmental performance during coworker absences.
- Learn additional functions within Technical Operations and Specimen Processing to support progression to the next level.
- Perform other duties as assigned.
Benefits
- Medical and supplemental health coverage for eligible full-time employees working 30 or more hours, beginning on Day 1.
- Dental and vision coverage for eligible full-time employees working 30 or more hours, beginning on Day 1.
- Well-being programs.
- Annual no-cost Blueprint for Wellness health assessment program.
- healthyMINDS mental health program.
- Vacation and health/flex time.
- Six holidays plus one MyDay off.
- FinFit financial coaching and services.
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
- Employee stock purchase plan.
- Life and disability insurance, with buy-up option.
- Flexible Spending Accounts.
- Annual incentive plans.
- Matching gifts program.
- Education assistance through MyQuest for Education.
- Career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
