Lab Assistant I

Jackson Hospital•Montgomery, AL

About The Position

The Lab Assistant I is responsible for the timely and accurate receipt and processing of blood and non-blood laboratory specimens. The role includes identifying patient specimens, entering information and managing reports in the laboratory computer system, and providing customer service to laboratory staff and clinical personnel. The position provides front desk coverage, including receiving specimens delivered by pneumatic tube, performing clerical tasks related to specimen receipt, answering phones, and providing information to nurses, doctors, and others as needed. Duties also include logging patient requests from outside facilities or offices, preparing send-out specimens for reference laboratories according to established protocols, and charting laboratory reports, including cumulative reports when assigned. The Lab Assistant I completes the steps required for specimen receipt and general laboratory and reference-sample processing, trains new staff in areas where competency is maintained, and performs other assigned duties.

Requirements

High school diploma or equivalent.
Knowledge of phlebotomy is preferred.
Customer interaction and public relations skills.
Ability to handle age-specific needs.

Nice To Haves

Knowledge of phlebotomy.

Responsibilities

Receive and process blood and non-blood laboratory test specimens in a timely manner.
Correctly identify patient specimens and enter specimen information into the laboratory computer system.
Complete the steps required for specimen receipt and general laboratory and reference-sample processing.
Provide front desk coverage, including receiving specimens by pneumatic tube and performing related clerical functions.
Answer phones and provide information to nurses, doctors, and others as required.
Log patient requests from outside facilities or offices.
Prepare send-out specimens for reference laboratories according to outlined protocols.
Manage information in the laboratory computer system and chart laboratory reports as required, including cumulative reports when assigned.
Train new staff in each area for which competency is maintained.
Perform other assigned duties.