Lab Assistant I

Quest Diagnostics
•Onsite

About The Position

The Lab Assistant I provides general support functions within the Technical Operations Department. The role learns assigned Pre-Analytical Assistant I duties and how Technical Operations and Specimen Processing functions work together and affect technical departments and result quality. The position is based in Marlborough, Massachusetts, and is scheduled Monday through Friday from 11:00 PM to 7:00 AM, with rotational weekend work. The stated pay range is $20.10–$22.01 per hour. Employees may be eligible for shift differential pay for some or all hours worked on second or third shift; details are provided if an offer is extended. Successful candidates may also be eligible for annual performance bonus compensation.

Requirements

  • High school diploma or equivalent.
  • Minimal data-entry skills.

Nice To Haves

  • Previous experience in a production environment.
  • Medical background, including medical terminology applicable to a clinical laboratory.

Responsibilities

  • Learn assigned Pre-Analytical Assistant I duties and understand how Technical Operations and Specimen Processing functions work together and affect technical departments and result quality.
  • Identify specimen-related problems, such as specimen type or missing-information issues, involving sorting, racking, centrifuging, delivery, and storage; resolve or forward information to support timely resolution.
  • Develop an understanding of compliance policies related to test ordering, including researching test-order information using translation tables, computer systems, and the directory of services.
  • Meet quality and production standards within six months of completing training.
  • Complete required written documentation so it is understandable, legible, and submitted within the assigned time frame.
  • Report to work on time, follow attendance guidelines, and support departmental performance when coworkers are absent.
  • Learn additional functions within Technical Operations and Specimen Processing to progress to the next level in a timely manner.
  • Perform other duties as assigned.

Benefits

  • Day 1 medical, supplemental health, dental, and vision benefits for full-time employees working 30 or more hours.
  • Well-being programs.
  • Annual no-cost Blueprint for Wellness health assessment program.
  • healthyMINDS mental health program.
  • Vacation and Health/Flex Time.
  • Six holidays plus one MyDay off.
  • FinFit financial coaching and services.
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
  • Employee stock purchase plan.
  • Life and disability insurance, with a buy-up option.
  • Flexible Spending Accounts.
  • Annual incentive plans.
  • Matching gifts program.
  • Education assistance through MyQuest for Education.
  • Career advancement opportunities.
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