L2 Data Center

Valce Talent Solutions•San Jose, CA

About The Position

Provides hands-on data center support for servers and network switches in collaboration with network administrators and systems administrators. The role involves installing and replacing hardware, cabling equipment according to approved wiring diagrams, troubleshooting server issues, performing firmware upgrades, configuring server access, and maintaining inventory accuracy. It also coordinates replacement-part procurement and defective-hardware returns.

Responsibilities

  • Collaborate with network administrators to resolve server-related issues, including replacing or rerouting cables, replacing optics on server and switch ports, and installing upgraded hardware components.
  • Temporarily rack, stack, and cable servers or switches to enable remote configuration and validation by network administrators.
  • Provide hands-on support to network administrators for ad hoc requests involving servers or network switches.
  • Coordinate procurement of replacement components, install replacement parts, and manage return shipment of defective hardware to vendors.
  • Cable server and network devices according to approved wiring diagrams and coordinate connectivity and operational-readiness validation with network administrators.
  • Diagnose and troubleshoot server issues to identify and isolate root causes with assistance from remote network or systems administrators.
  • Perform server firmware upgrades to ensure systems run the latest approved versions.
  • Configure server IP addresses and default access credentials according to standard procedures.
  • Conduct physical inspections or audits of servers, components, and consumables to ensure equipment inventory accuracy.
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