Data Center Technician L2

NTT Global Data Centers • Ashburn, VA

1d • $40 - $74 • Onsite

About The Position

The Data Center Technician provides working-level data center expertise and is responsible for the operational integrity and regulatory compliance of the facility’s electrical, mechanical, and fire life safety systems. The role follows processes designed to maximize customer uptime cost-effectively, identify and repair problems quickly, ensure contractors deliver quality services, and meet internal customer needs.

The technician operates, monitors, maintains, and responds to abnormal conditions in mechanical, electrical, fire life safety, and building monitoring and control systems. The position supports preventive and predictive maintenance, system upgrades and expansions, operational efficiency, cost reduction, and the prevention of unplanned customer-impacting events. Work takes place onsite in a data center environment with varying temperatures and loud noise, and may involve after-hours escalation. The posting also contains a conflicting statement describing the position as remote; elsewhere it explicitly states that onsite work is required and telecommuting is not permitted.

Requirements

• High school diploma or GED.
• Associate of Science in Technology degree or equivalent education and/or work experience.
• At least 3 years of experience in a mechanical/electrical position within critical facilities, preferably a data center, hospital, semiconductor facility, or power plant.
• CPR/First Aid and NFPA 70E certification during employment.
• OSHA-approved forklift certification, or ability to obtain one after hire.
• Understanding of data center mechanical, electrical, and fire life safety systems, including electrical distribution, transformers, PLCs, generators, switchgear, UPS systems, STS, ATS, PDUs, chilled water systems, CRAC/CRAH units, and pre-action sprinkler systems.
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, relevant compliance issues, and building codes related to fire life safety.
• Current knowledge of industrial safety practices, including lockout/tagout, arc-flash protection, OSHA requirements, and state regulations.
• Familiarity with data trending, tracking, and analysis, and ability to use PC-based integrated critical monitoring systems.
• Hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems, including chilled water systems, centrifugal chillers, cooling towers, heat exchangers, water treatment systems, VFDs, pumps, HVAC equipment, CRAC/CRAH units, humidification systems, water heaters, water/air filters, BMS and PLC controls, emergency standby diesel generator systems, fuel/oil systems, electrical generation and distribution, static UPS systems, and double-interlock pre-action systems.
• Ability to process Hands and Eye requests, such as tape rotation, rack and stack of equipment, hardware inventory, device power cycling, and patch cable installation or removal.
• Excellent written and verbal communication skills and ability to communicate effectively with customers and internal staff.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Project.
• Ability to work effectively in a team and coordinate, supervise, and communicate with contractors performing maintenance or upgrades.
• Ability to learn quickly and address issues during normal working hours or after hours.
• Ability to work in a rigorous, process-driven team environment, analyze and solve problems, and manage multiple projects.
• Ability to operate hand and machine tools, electrical tools such as a multimeter or infrared camera, and a forklift.
• Comfort working in a high-stress, fast-paced environment with shifting priorities.
• Ability to work a shift that may require nights, holidays, and some weekends.
• Ability to lift and carry equipment weighing up to 50 pounds, climb ladders, and work on raised platforms.
• Must be willing to participate in the after-hours notification and escalation protocol and wear leather, closed-toe shoes with a solid rubber sole.

Responsibilities

• Develop approaches to minimize operating costs, improve efficiency, and implement new strategies.
• Operate, monitor, maintain, and respond to abnormal conditions in mechanical, electrical, fire life safety, and building monitoring and control systems.
• Test electromechanical assemblies and electronic voltmeters; read blueprints, schematics, diagrams, or technical orders; inspect parts; and install or assemble components using hand or power tools.
• Analyze systems and operating conditions, recommend technologies and improvements, and support operational efficiency and cost reduction.
• Provide feedback to DCO Engineering on existing standards and processes.
• Work with contractors and consultants to review quality assurance for system expansions, corrections, and upgrades.
• Work with the CF Ops Lead Technician to track and complete preventive and predictive maintenance and determine maintenance requirements for mechanical, electrical, and fire life safety systems.
• Manage systems to avoid unplanned customer-impacting events and help ensure data center uptime.
• Perform other duties as assigned and maintain regular, predictable attendance.
• Participate in the after-hours notification and escalation protocol.

Benefits

• Annual bonus for regular full-time employees, dependent on individual and company performance.
• Paid time off.
• Medical, dental, and vision benefits.
• Life and supplemental insurance.
• Short-term and long-term disability coverage.
• Flexible spending account.
• 401(k) retirement plan.
• Monthly stipend described for remote-work expenses and personal mobile-device use, if applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree