L1 SAP Basis Administrator

Resolve Tech Solutions•US Remote - TX, TX

About The Position

The SAP HANA / Basis Support Engineer will support growing SAP workloads and handle day-to-day SAP technical operations. The role includes SAP HANA database administration, SAP Basis support, system maintenance, upgrades, troubleshooting, and infrastructure-related activities. The engineer will work closely with Mustafa and George and collaborate with Basis, DBA, infrastructure, network, security, and application teams. The position requires hands-on troubleshooting across SAP, database, operating-system, network, and external integration layers, and may require on-call or after-hours support for critical maintenance and production activities.

Requirements

  • Strong hands-on experience in SAP HANA database administration.
  • Strong knowledge of SAP Basis administration and support.
  • Experience supporting SAP production environments.
  • Hands-on experience with SAP major and minor upgrades and SUM.
  • Good knowledge of RHEL/Linux administration and shell scripting.
  • Experience with SAP kernel upgrades and system patching.
  • Strong understanding of RFC connectivity and troubleshooting.
  • Experience troubleshooting external system interfaces, connectivity, and handshake-related issues.
  • Ability to troubleshoot across SAP, database, operating-system, network, and external integration layers.
  • Strong analytical and problem-solving skills.
  • Good communication skills and ability to work effectively with distributed technical teams.

Nice To Haves

  • Experience supporting SAP HANA on cloud infrastructure or AWS.
  • Experience with SAP system migrations, infrastructure resizing, and technical upgrades.
  • Experience with automation using Linux shell scripts.
  • Familiarity with SAP monitoring and enterprise operational tools.
  • Ability to independently own technical activities from planning through implementation and validation.

Responsibilities

  • Provide SAP HANA database administration and production support across SAP environments.
  • Perform SAP Basis administration and technical support, including system monitoring, troubleshooting, and issue resolution.
  • Plan, prepare, execute, and validate major and minor SAP upgrades.
  • Use SAP Software Update Manager (SUM) for upgrades and maintenance activities.
  • Perform RHEL operating-system patching and maintenance, using Linux shell scripts to automate and streamline patching activities.
  • Support SAP system kernel upgrades, patches, configuration changes, and technical maintenance.
  • Troubleshoot external system integrations and connectivity, including handshake and connection-related issues.
  • Configure and troubleshoot SAP RFC connectivity between SAP systems and external applications.
  • Analyze technical logs and coordinate with infrastructure, network, security, and application teams to resolve complex issues.
  • Participate in planned maintenance activities, system refreshes, upgrades, and infrastructure changes.
  • Follow operational procedures, change-management processes, and production support standards.
  • Provide on-call or after-hours support when required for critical maintenance and production activities.
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