L&D Consultant - LHI Group

LHi Group•New York, NY

1d•Hybrid

About The Position

We’re looking for an experienced Learning & Development Consultant to join a high-performing, people-first business during a period of strong growth. Off the back of a successful year and continued investment across the business, this role will be instrumental in driving performance, developing talent, and scaling capability across a 360 sales environment. This is a hands-on, commercially focused L&D role where you’ll work closely with leadership and high-performing consultants to deliver measurable improvements in performance and revenue. LHi Group is a global recruitment business with a strong presence across the UK, Europe, and the US, operating from nine offices including key hubs in New York, LA, Miami, and Austin. Across our US platform alone, we have built a team of over 170 consultants, each specialising in their own markets and delivering tailored, high-impact hiring solutions. Our model is built around specialist brands, deep market knowledge, and a collaborative culture, giving us the ability to scale quickly while maintaining quality and consistency. We’re not a startup, but we’re not a corporate giant either which means there’s still real opportunity to build, grow, and make an impact within the business.

Requirements

Proven experience in Learning & Development within a 360 sales or recruitment environment
Strong facilitation skills — engaging, interactive, and practical (not lecture-based)
Experience delivering onboarding and advanced training programs
Confident running role plays, call coaching, and performance reviews
Background in account management and business development
Commercial mindset with a focus on performance and ROI
Highly organized, self-driven, and proactive
Strong stakeholder management skills with the ability to influence at all levels

Responsibilities

Own and manage multiple training programs end-to-end
Coordinate training schedules, coaching sessions, and key milestones
Track progress across assessments, role plays, and learning benchmarks
Continuously refine programs based on feedback and performance data
Deliver engaging sales training, workshops, and webinars
Facilitate across a range of audiences, from junior hires to senior stakeholders
Promote commercial thinking, entrepreneurial mindset, and high-performance behaviors
Lead interactive sessions including role plays, skills demonstrations, and practical exercises
Provide 1:1 desk coaching aligned to individual and team objectives
Identify skill gaps through observation and active listening
Deliver structured feedback and track development against goals
Partner with managers to support ongoing performance improvement
Conduct needs analysis using KPIs, revenue data, and stakeholder input
Align learning initiatives with broader business and sales objectives
Identify barriers to performance and implement targeted solutions
Continuously improve programs based on insights and feedback
Track completion rates, engagement, and performance outcomes
Use tools such as LMS, CRM systems, and BI platforms to report on ROI
Act as a subject matter expert in 360 recruitment and sales best practices
Support development of Sales IQ, client engagement, and full-cycle recruitment capability
Leverage tools such as CRM systems and sourcing platforms to enhance learning