KYC Refresh Team Lead

RBC • Toronto, ON

7d • Onsite

About The Position

As a Team Lead – KYC Refresh, you would support the KYC Refresh Manager with management of KYC Refresh Analysts responsible for end-to-end completion including public document collection, outreach, name screening and Fenergo completion.

Requirements

• Minimum 3-5 years of KYC/AML Capital Markets experience with a financial institution.
• Prior people management experience
• BA/BS or equivalent
• In-depth knowledge of global Regulatory requirements (IIROC, FINTRAC, FINRA, FCA, OFSI, IRS, etc.) and/or experience working with regulatory or rule-based environments.
• Familiarity with Capital Markets products, trade systems and business lines.
• Excellent communication skills(verbal & written)

Nice To Haves

• Client onboarding or KYC refresh experience
• Certified Anti-Money Laundering Specialist (CAMS) designation
• Any financial accreditations such as the Canadian Securities Course (CSC)
• Operations or Technology degree, background, or experience
• Advanced knowledge of CDR, Fenergo, trading and settlement applications

Responsibilities

• Support the KYC Refresh Manager to manage Global KYC Refresh process for Capital Markets in line with global and regional regulatory requirements and processes.
• Lead a team of KYC refresh analysts to deliver the completion of Global KYC Refresh cases effectively, efficiently and with high standard of customer service.
• Monitor quality and throughput of work being completed by KYC refresh team, identify issues including non-compliance issues, deviation from procedures, provide resolutions and report to the KYC Manager.
• Guide and motivate the team to ensure that all refresh analysts follow the KYC/AML guidelines set out in the firms AML Policy.
• Lead by example, react flexibly to changing business needs and ensure that skill set can be transferred to support other teams including QC and Regional Onboarding teams.
• Collaborate on an ongoing basis with counterparts from other teams within Client and Data Management Group to ensure CMG process and deliverables are compliant and completed efficiently and effectively.

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to take on progressively greater accountabilities.
• Leaders who support your development through coaching and managing opportunities.
• Flexible work/life balance options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree