Associate Director, US KYC Periodic Refresh

Scotiabank•New York, NY

1d•Onsite

About The Position

Manage a team of staff in the completion of U.S. KYC periodic refresh. Includes US KYC / AML, FINRA rules, FATCA and other regulations impacting US Businesses. Escalates AML/KYC/Sanctions/Tax related issues and concerns to appropriate teams. Calculate metrics on a daily/weekly/monthly basis. Identify and implement opportunities to enhance process/procedures.

Requirements

Minimum of 7-10 years in financial services and recognized expertise of current and anticipated regulatory frameworks impacting Customer Refresh in the US – namely, BSA, FinCEN rules, FINRA requirements, US PATRIOT Act & FATCA.
Minimum Bachelor’s degree in business or related field; regulatory compliance or equivalent experience
A sound understanding of the banking and capital markets business is necessary, as is a client-centric approach to the role.
Must have broad knowledge of the end-to-end workflows among the Front, Middle and Back Offices.
Knowledge of quality assurance processes
Strong communications, analytical, organizational, project/change management, and planning skills
Knowledge of businesses, products, operations, systems, and organization

Nice To Haves

Will require work outside of traditional business hours
Must be able to operate effectively within a stressful environment with changing priorities and tight time frames

Responsibilities

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Facilitate the periodic refresh of US clients in an efficient, compliant and client-centric manner.
Resolve day-to-day matters/escalations for the KYC Periodic Refresh team (1A) in the US; escalate complex issues to appropriate departments for resolution.
Continually acquire and enhance knowledge of both the Bank’s and the Division’s business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, and back office/middle office processes.
Collaborate with business line management to develop processes and procedures to implement and maintain the U.S. Periodic Refresh program.
Follow and adhere to AML controls including review of high-risk customers, screenings (PEP, Negative News, Sanctions, etc.), and standard KYC / AML policies.
Develop and report KYC metrics and prepare management reports/presentations for stakeholder meetings.
Coordinate with multiple teams in the process flow to ensure efficiency; identify real/potential gaps and fix/escalate accordingly.
Support on project workstreams impacting U.S. Periodic Refresh.
Work with Quality Assurance, 2nd Line AML, Audit and State/Federal regulators to facilitate their testing and examination engagements. Active engagement and coordination with internal and external Stakeholders for issue resolution.