Korean Bilingual Business Analyst AO7177482

BTI Solutions•Englewood Cliffs, NJ

About The Position

The Service Planning and Admin Support Specialist is responsible for carrying out many of the organization’s administrative functions including review of service plans, project support, document important progression and discussion, and other functions as needed. This role involves supporting the B2B VD CARE Team, providing project support such as document and report generation, creating presentations, and summarizing meetings. It also requires cross-departmental collaboration to ensure B2B customer satisfaction, preparation of reports for senior leadership and Global HQ in Korea, and the development and improvement of B2B service processes based on customer expectations. The role also involves strategic thinking and collaborative preparation for team targets.

Requirements

5+ years of experience in administrative support and project management
Bilingual in English and Korean (Reading and Writing proficiency required)
Advanced proficiency with Microsoft Office Suite (Excel, Power Point, Outlook)
Demonstrated project and program management skills
Proven ability to plan, coordinate and successfully execute projects and/or events
Ability to build effective relationships, influence stakeholders, and collaborate internally and externally at all organizational levels
Must have the ability to thrive in fast-paced, dynamic environment while managing multiple priorities
Strong analytical skills and self-driven fast learning mindset are highly required

Responsibilities

B2B VD CARE Team - Service Planning and Administrative Support Specialist
Project support including but not limited to document and generate reports, creating PPTs, and meeting recaps.
Cross-departmental collaboration to provide B2B customer satisfaction.
Reporting preparation (supporting role) for Senior leaderships and Global HQ office in Korea.
Developing and improving B2B service process along with B2B customers’ expectation.
Strategical thinking and collaborative preparation for team’s targets.