Korean Bilingual Business Operations Specialist (17181-1)

JND•Plano, TX

8d•$41 - $43•Onsite

About The Position

This role is for a Korean Bilingual Business Operations Specialist at Samsung, focusing on business performance analysis, reporting, and operational support. The specialist will be responsible for creating and publishing regular reports on business performance and KPIs, responding to ad-hoc reporting requests, and providing detailed analysis on forecast accuracy, sales performance, and promotional impact. The position involves evaluating historical promotions, utilizing data analytics to assess program success, and supporting business operations through investment approvals and coordination with finance teams for the monthly closing process. Additionally, the role may involve daily communication with headquarters, handling escalations related to production allocation, delivery requirements, and inventory management. The company emphasizes a vision of employee growth and aims to be an industry leader.

Requirements

Bachelor's Degree with 5-8 years of experience preferably in finance, business, or supply chain management.
Korean English Bilingual Required.
Experience in the telecommunications and/or wireless industry requiring management of finance, logistics, distribution, program management, and/or business planning, or equivalent work experience in planning, finance, or operations.
Experience should include researching and resolving customer product development, launch, delivery, and logistics issues; driving process improvement to streamline business cadence.
Strong attention to detail.
Quantitative Analysis Skills.
Financial literacy & Numeracy.
Develop and maintain excellent working relationships with all assigned levels within and outside the company.
Plan, organize, and prioritize multiple assignments and projects.
Review detailed product development, marketing documents and media materials as needed.
Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels.
Work independently and in a team environment in order to achieve customer business objectives, personal and team goals and complete assignments within established time frames and specifications.
The ability to develop tasks and work assignments, based on sometime vaguely defined objectives.

Nice To Haves

Data Analytics, Forecasting and direct Customer interface experience preferred.

Responsibilities

Create, maintain and publish regular weekly/monthly/quarterly reporting on business performance and KPIs to aid decision making and business management.
Respond to ad-hoc reporting requests from internal and external customers in a time sensitive environment.
Provide detailed reports on forecast accuracy, sales performance, and promotional impact, refining forecasting methodologies as needed.
Evaluate the performance of historical promotions, conducting post-mortem analysis to determine efficacy, forecast accuracy, and ROI.
Utilize data analytics to assess the success of promotions and sales programs, recommending adjustments to enhance outcomes.
Support business operations through timely management of promotion and marketing related investment approvals.
Assist in the monthly closing process by coordinating with finance teams.
Prepare financial reports on sales deductions, claims, aging, and other related metrics to support business target achievement.
May communicate daily between headquarters and internal cross-functional teams and handle escalation on production allocation, delivery requirements, and inventory management.