Korean Bilingual Business Analyst AO7177482

BTI Solutions•Englewood Cliffs, NJ

About The Position

The Service Planning and Admin Support Specialist is responsible for carrying out many of the organization’s administrative functions including review of service plans, project support, document important progression and discussion, and other functions as needed. This role is part of the B2B VD CARE Team and focuses on Service Planning and Administrative Support.

Requirements

5+ years of experience in administrative support and project management
Bilingual in English and Korean (Reading and Writing proficiency required)
Advanced proficiency with Microsoft Office Suite (Excel, Power Point, Outlook)
Demonstrated project and program management skills
Proven ability to plan, coordinate and successfully execute projects and/or events
Ability to build effective relationships, influence stakeholders, and collaborate internally and externally at all organizational levels
Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities
Strong analytical skills and self-driven fast learning mindset

Responsibilities

Provide project support, including document generation, report creation, developing PPTs, and summarizing meeting discussions.
Collaborate across departments to ensure B2B customer satisfaction.
Prepare reports for Senior leadership and the Global HQ office in Korea.
Develop and improve B2B service processes in line with B2B customer expectations.
Engage in strategic thinking and collaborative preparation to meet team targets.