Korean Bilingual Account Manager

BTI Solutions•Plano, TX

About The Position

Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal. Create and manage quotations for new and renewal contract. Draft contracts and PUMIs in alignment with legal and corporate compliance standards. Prepare PUMIs for server and disk upgrades, decommissions, and intra company contracts. Serve as the primary point of contact for client communications and support, ensuring high customer satisfaction and timely issue resolution. Prepare and deliver both regular and ad hoc reports tailored to client needs. Manage the full contract lifecycle, including initiation, execution, and tracking and renewal. Monitor and update the quotes and billing information related to SCP resources usage via the Samsung Cloud Platform. Register and maintain customer-side contract and quote information on internal platforms such as RMS and BQMS. Perform additional responsibilities as required to support overall business objectives.

Requirements

Bachelor’s Degree in Business Administration, or a minimum of 4 years of experience in related field/s.
Proficient in ICT systems, cloud platforms, and digital collaboration tools.
Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint).
Fluent in English and Korean.
Cross-cultural communication skills.
Client relationship management skills.
Legal documentation skills.
Attention to detail.
Time management skills.
Strategic problem-solving skills.

Responsibilities

Collaborate with cross-functional teams including procurement, accounting, and legal.
Create and manage quotations for new and renewal contracts.
Draft contracts and PUMIs in alignment with legal and corporate compliance standards.
Prepare PUMIs for server and disk upgrades, decommissions, and intra company contracts.
Serve as the primary point of contact for client communications and support.
Ensure high customer satisfaction and timely issue resolution.
Prepare and deliver both regular and ad hoc reports tailored to client needs.
Manage the full contract lifecycle, including initiation, execution, tracking, and renewal.
Monitor and update quotes and billing information related to SCP resources usage via the Samsung Cloud Platform.
Register and maintain customer-side contract and quote information on internal platforms such as RMS and BQMS.
Perform additional responsibilities as required to support overall business objectives.