Knowledge Management Specialist

Booz Allen Hamilton•Alexandria, VA

20h•$77,600 - $176,000•Remote

About The Position

Knowledge Management Specialist The Opportunity: Whether it’s process improvement, performance measurement, or business management analysis, organizational knowledge management comes down to one thing: learning how an organization works and making it better. Although many companies know where they want to go, getting there can be a challenge. Thankfully, that’s what you do: improve the systems that move entire organizations forward. It’s why we’re looking for an organizational transformation and change advisor like you who can help identify long-term goals and support the creation of the processes needed to achieve them. This is an opportunity to create efficiency in the Army. As a knowledge management professional, you’ll use your expertise to help your team assess how alternations will impact business processes and design to develop a knowledge management strategy that can be implemented to address and overcome. From unrealized potential to systemic challenges, your team will provide your client with a holistic view of their organization to transform their practices. Work with us as we lead change. Join us. The world can’t wait.

Requirements

4+ years of experience implementing Knowledge Management strategies
Experience working with clients to understand their issues, needs, missions, and future direction
Experience building, managing, and setting the direction of a Knowledge Management plan
Experience with Microsoft Teams administration and reporting for a large organization
Experience with Microsoft SharePoint 2016 through 2019 and Office365 platforms, including administration and development such as SharePoint sites, sub-sites, libraries, and lists, and maintenance of SharePoint-based enterprise solutions
Experience conducting stakeholder engagement and requirements gathering activities to identify knowledge management, communications, and business process challenges, and implementing solutions that promote knowledge sharing and strengthen integration between information systems
Experience evaluating, piloting, and integrating emerging technologies, including Generative AI capabilities, to improve knowledge discovery, workforce productivity, and decision-making
Experience leveraging Microsoft Power Platform capabilities, including Power Automate, to develop automated workflows and connect enterprise systems
Secret clearance
Bachelor's degree

Nice To Haves

Experience developing and maintaining SharePoint Online site collections
Knowledge of HTML, CSS, and JavaScript
Ability to pay strict attention to detail and accuracy of information, including organizing large amounts of data, setting priorities for analysis, and advising stakeholders
Possession of excellent verbal and written communication skills
Possession of excellent client-facing skills
Certified Knowledge Manager (CKM) Certification

Responsibilities

Implement Knowledge Management strategies.
Work with clients to understand their issues, needs, missions, and future direction.
Build, manage, and set the direction of a Knowledge Management plan.
Administer and report on Microsoft Teams for a large organization.
Develop and maintain Microsoft SharePoint 2016 through 2019 and Office365 platforms, including administration and development such as SharePoint sites, sub-sites, libraries, and lists, and maintenance of SharePoint-based enterprise solutions.
Conduct stakeholder engagement and requirements gathering activities to identify knowledge management, communications, and business process challenges, and implement solutions that promote knowledge sharing and strengthen integration between information systems.
Evaluate, pilot, and integrate emerging technologies, including Generative AI capabilities, to improve knowledge discovery, workforce productivity, and decision-making.
Leverage Microsoft Power Platform capabilities, including Power Automate, to develop automated workflows and connect enterprise systems.