Knowledge Management Specialist

Booz Allen Hamilton•Arlington, VA

2d•Remote

About The Position

This role focuses on organizational knowledge management, aiming to improve how an organization functions. The specialist will identify long-term goals and create the necessary processes to achieve them, specifically within the Department of the Navy. Responsibilities include assessing the impact of changes on business processes, designing knowledge management strategies, and providing clients with a holistic view of their organization to transform practices. The position is an opportunity to lead change and create efficiency.

Requirements

4+ years of experience implementing Knowledge Management strategies
Experience working with clients to understand their issues, needs, missions, and future direction
Experience building, managing, and setting the direction of a Knowledge Management plan
Experience with Microsoft Teams administration and reporting for a large organization
Experience with Microsoft SharePoint 2016 through 2019 and Office365 platforms, including administration and development such as SharePoint sites, sub-sites, libraries, and lists, and maintenance of SharePoint-based enterprise solutions
Experience conducting stakeholder engagement and requirements gathering activities to identify knowledge management, communications, and business process challenges, and implementing solutions that promote knowledge sharing and strengthen integration between information systems
Experience evaluating, piloting, and integrating emerging technologies, including Generative AI capabilities, to improve knowledge discovery, workforce productivity, and decision-making
Experience leveraging Microsoft Power Platform capabilities, including Power Automate, to develop automated workflows and connect enterprise systems
Secret clearance
Bachelor's degree

Nice To Haves

Experience developing and maintaining SharePoint Online site collections
Knowledge of HTML, CSS, and JavaScript
Ability to pay strict attention to detail and accuracy of information, including organizing large amounts of data, setting priorities for analysis, and advising stakeholders
Possession of excellent verbal and written communication skills
Possession of excellent client-facing skills
Certified Knowledge Manager (CKM) Certification

Responsibilities

Implementing Knowledge Management strategies
Working with clients to understand their issues, needs, missions, and future direction
Building, managing, and setting the direction of a Knowledge Management plan
Microsoft Teams administration and reporting for a large organization
Microsoft SharePoint 2016 through 2019 and Office365 platforms, including administration and development such as SharePoint sites, sub-sites, libraries, and lists, and maintenance of SharePoint-based enterprise solutions
Conducting stakeholder engagement and requirements gathering activities to identify knowledge management, communications, and business process challenges, and implementing solutions that promote knowledge sharing and strengthen integration between information systems
Evaluating, piloting, and integrating emerging technologies, including Generative AI capabilities, to improve knowledge discovery, workforce productivity, and decision-making
Leveraging Microsoft Power Platform capabilities, including Power Automate, to develop automated workflows and connect enterprise systems