Knowledge Management Specialist / Technical Writer

Amentum•Halawa, HI

19d•$125,000 - $160,000•Onsite

About The Position

Amentum has an opportunity for a collaborative, highly skilled Knowledge Management Specialist / Technical Writer supporting initiatives across the United States Pacific Command (US PACOM) Area of Responsibility (AOR). This position is for individuals who thrive on using critical-thinking skills to dig deep into complex data and mining solutions, and who know how to apply business and technical experience to develop analytical processes, tools, and applications. This role supports J85 Science & Technology Office priorities. The candidate will serve as a vital connective bridge between cross-functional technical teams, military stakeholders, and international partners. The ideal candidate pairs deep SharePoint 2016 and MS Teams/SharePoint Online Architecture expertise with a passion for building inclusive, highly accessible knowledge ecosystems. A core responsibility will be translating complex IT, engineering, and operational concepts into clear documentation for English as a Second Language (ESL) audiences. This role also includes coordination and execution support for International Science & Technology (S&T) Engagement initiatives, such as the Pacific Operational Science and Technology (POST) Conference, Joint International Experimentation (JIE), and other innovation/S&T workshops.

Requirements

Bachelor's Degree from an accredited college or university with a degree in Information Systems, Information Technology, Cybersecurity, Knowledge Management, Project Management, Business Administration, or related field. Or, 10 years equivalent combination of education, technical training, or work/military experience in a related field.
At least four (4) years of experience of dedicated knowledge / content management or Information Governance experience, preferably within the Department of War (DoW), federal, or multi-national environment.
Advanced proficiency in SharePoint 2016 and SharePoint Online /M365, including site permissions, content types, metadata tagging, PowerAutomate & Flows, and document management strategies.
Proficient in authoring or editing analytical and/or policy documents.
Demonstrated exceptional organizational skills and ability to operate in a high-pressure environment while responding to dynamic requirements while maintaining the highest standards of professionalism.
Exceptional written and oral communication skills, sufficient to prepare and present findings, recommendations and original ideas or concepts.
Demonstrated ability to work independently under general direction in a fast-paced environment, and within a team environment.
Proficiency in MS Office collaboration tools (Sharepoint, MS Teams, Outlook, Word, PowerPoint, Excel, Planner).
Knowledge and use of Artificial Intelligence (AI) Tools in support of government client objectives (e.g. GPT, GenAI, AskSage, MAVEN, python, etc.).
Must have an active Secret Clearance. Note: US Citizenship is required to obtain a Secret Clearance.

Nice To Haves

Master's degree from an accredited college or university.
Knowledge Management Certification, SharePoint Administrator Certification, CompTIA Security+ Certification or equivalent.
Proven track record of writing for international audiences, or experience using simplified language metrics to optimize readability for non-native English speakers.
Certifications such as Certified Knowledge Manager (CKM) or AIIM Certified Information Professional (CIP).
At least six (6) years of experience supporting the Department of Defense (DoD), including at least four (4) years of experience in military information system administration and Information governance.
Extensive familiarity with Joint Services Correspondence requirements, have experience or knowledge of organizations, functions and operations of the activity serviced, US PACOM, higher echelon commands and the relationships with other federal activities and private industry.
At least 3 years’ experience working in the Pacific region; and experience in operational or strategic levels of DoW planning and/or administrative support.
Active Top-Secret Clearance and be SCI eligible (TS/SCI).

Responsibilities

Manages, organizes, designs, and disseminates information across classified and unclassified networks, SharePoint, Microsoft Teams, Intel Link, APAN, SIPRNET, NIPRNET, KERNOS and emerging collaboration platforms.
Conceptualizes & builds robust Teams and SharePoint structures (sites, libraries, lists, and workflows) to optimize information flow, searchability, and retention across the enterprise.
Manages MS Teams and SharePoint site permissions and maintains them through KM SOPs.
Attends US PACOM Knowledge Management Working Groups to disseminate command KM requirements and way-forward education.
Provides Knowledge Management guidance throughout the division.
Stays on top of best practices within the M365 environment as the landscape evolves and changes.
Authors, edits, and standardizes standard operating procedures (SOPs), system configuration guides, user manuals, and technical briefings.
Applies Controlled English or simplified writing frameworks to ensure documentation is effortlessly understood by foreign partners.
Builds and maintains knowledge bases in SharePoint or other Content Management Systems.
Builds and maintains document management processes and procedures, designs and implements work-flows to manage documentation processes.
Assesses knowledge levels and leads development and execution of knowledge management training for the team.
Seeks opportunities to develop and incorporate new efficiencies, procedures, and metrics to capture, track, and report project performance.
Maintains data, information, and reporting components for project functional areas and works cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
Creates training material in support of the Knowledge management process.
Performs SharePoint administration for site management, list creation, workflow creation/modification, and document management and permissions.
Continuously improves knowledge-sharing processes based on feedback and agency needs.
Provides administrative and operational support for International S&T initiatives, including the Pacific Operational Science & Technology Conference (POST) and other innovation and S&T workshops.
Uses the Enterprise Task Management Software Solution (ETMS2) to review, delegate, and track J85 division actions, ensuring strict adherence to military protocols and timely delivery.
Analyzes program data and inter-relationships, coordinates accurate and concise program plans & proposals, and prepares point, position, and decision papers in support of J85.
Plans, prepares, and organizes meetings (in-person and virtual) and facilitates communications among stakeholders at multiple classification levels and via various mediums (i.e., SVTC, MPE, VOIP) and provides information, training, and operational support to the J85 Science & Technology Science Advisor, Deputy, and to the Division.